For over 35 years, Genpro Inc. has lived on the pulse of the freight marketplace, deploying smart solutions that keep our customers moving forward. Our focus every day is to provide cost-effective solutions, maintain clear and transparent communications, and to be the go-to, reliable logistics provider. From expedited services for perishable products, to drop-trailer projects during surges, to optimizing your inbound network to control costs - our innovation provides the solution. If you are looking for an innovative and entrepreneurial environment where you can utilize and develop your skills, be recognized and rewarded for your efforts, and be an integral part of the corporate strategy, Genpro Inc. is the place for you. POSITION SUMMARY: The Carrier Sales Coordinator (CSC) is responsible for the tactical/day-to-day capacity planning, coverage, and tracking of open loads of the assigned team(s) to achieve the team's Net Margin budget(s). The ideal Carrier Sales Coordinator (CSC) is responsible for individual production as specified by the level of the role. This position focuses on providing capacity to meet customers' service expectations while generating expected levels of profitability for the Team(s) and Genpro. Responsibilities: · Performs all carrier sales activities for the region(s) for Genpro. This includes, but is not limited to, the following key components of the job functions and deliverables: · Develops and maintains an effective Carrier Program that spearheads sales growth, and quality carrier onboarding process, improves spot pricing, and rating knowledge and competencies across assigned geographic areas and freight types. · Performs daily sourcing activities including targeting new carriers, negotiating and developing carrier rates, and sourcing and selecting the most efficient carriers. · Develops and maintains effective Carrier relationships with Genpro Core Carriers to include proper carrier capability profiling · Leverages applications and TMS to maximize productivity in capacity planning, trip processing, and operational workflow. · Responsible for spot pricing and term rating opportunities in collaboration with sales and other operating management of Genpro. · Responsible for tracking all orders; communicates with shippers, carriers, and receivers as needed to confirm the location of carriers, trucks, and loads as well as verify pickup and delivery times. · Reports any exceptions to product counts or issues affecting pickup time or delivery to the Account Manager. · Escalates issues and assists with resolution as appropriate. · Maintains appropriate communications within the area of responsibility. Key Performance Indicators (KPI'S) · Daily phone calls/contacts – 150 calls per day (100 minimum) · Average number of loads booked per day (5 – 7 per day depending on level) · Proper utilization of applications and adherence to all company policies · Responsible for Load processing and closeout processes (carrier side) to ensure we maintain 100% integrity at load level in TMS · Ensures carrier and driver contact information is accurately entered into Genpro's TMS. You'll truly appreciate what Genpro Inc. has to offer: Exceptional Culture - We prioritize connection through our quarterly town hall meetings, monthly festivities, and holiday gatherings, fostering a strong sense of community. Diversity & Inclusion - We value the unique perspectives of each team member, believing that this diversity is essential for a collaborative atmosphere filled with innovative ideas. Opportunities for Growth - Our hire-to-retire philosophy ensures that employees have unparalleled chances for career progression and professional growth. Rewarding Referral Program - Our team loves what they do, and there's nothing better than inviting friends to join in on the excitement! Employee-Focused Organization - Our team members are central to our mission, and we believe that a satisfied and engaged team delivers exceptional performance. Additional Benefits - We provide a competitive PTO, health/dental/vision coverage, and a 401K match. Genpro Inc. provides equal employment opportunity to all persons without regard to race, color, religion, creed, age, marital status, sexual orientation, gender identity or expression, citizenship status, national origin, ethnicity, military/veteran status, or disability which can be reasonably accommodated without undue hardship, or any other classification protected by law. This applies to all terms and conditions of employment including recruitment, hiring, compensation, training, promotions, terminations, layoffs, transfers, and leaves of absence.
