Charter Customer Service

Company Description
Waypoints Yacht Charters offers personally crafted charter experiences managed by local charter specialists who know the best sailing waters and hidden gems of their home base.
Yachts available for charter are new-model, privately-owned sailing catamarans, sailing monohulls, power catamarans, and powerboats from leading manufacturers.
Annapolis, Maryland, known as the sailing capital of the U.S., is the perfect gateway to explore the Chesapeake Bay and experience an elevated charter adventure.

Role Description
This is a full-time on-site role for a Charter Customer Service representative at Waypoints Yacht Charters in Annapolis, MD.
The role involves providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering outstanding customer service experiences daily.

Qualifications
Customer Support, Customer Satisfaction, Phone EtiquetteCustomer Service, Customer ExperienceExcellent communication skills and a friendly demeanorAbility to multitask and prioritize customer needsPrevious experience in customer service or hospitality industryKnowledge of sailing or boating is a plus