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As aclaims adjuster trainee, you'll learn how to help customers get back on the road after an accident.
This is not a field position which means you'll be building relationships with customers over the phone.
In a fast-paced environment, you'll learn how to resolve a fullcase load of claims efficiently while managing the claims process from start to finish.
You'll have the support of a collaborative team and ongoing coaching from leaders.
We'll also teach you the insurance stuff - providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you'll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that's at home or in the office, for a period of 12 months.
After that period,the days you'll be expected to report to an office for important meetings, training, and collaboration will vary based on business nee d .
In this hybrid work environment, you'll be supported by your leaders and tenured c olleagues to develop relationships, establish connections, and share practices that are important to your development.
If you prefer an in-office environment, you're welcome to work in the office as often as you would like.
You must reside within 50- miles of Progressive's Albany claims office at 725 Broadway Albany, NY 12207.
Duties & responsibilities (upon completion of training) Determine coverage.
Determine liability (who's at fault for the damages).
Interview customers, claimants, and witnesses.
Partner with appraisers/estimators to manage vehicle repairs.
Negotiate with customers and other insurance carriers and resolve claims.
Must-have qualifications Three years of relevant work experience OR Bachelor's degree OR Two years relevant work experience and an associate degree Schedule During onboarding (first three weeks): Monday-Friday, 8:30am-5:30pm.
After onboarding: Monday-Friday (40 hours per week).
Start and end time will vary between 8:00am-6:00pm (based on business need).
Location: 725 Broadway Albany, NY 12207
Compensation Once you complete training and pass any necessary testing requirements, your salary will range from $58,500-$60,000/ year, however, during training, you'll be paid hourly based on your annual salary.
Gainshare annual cash incentive program up to 16% of your eligible earnings based on company performance.
Benefits 401(k) with dollar-for-dollar company match up to 6%.
Medical, dental & vision, including free preventative care.
Wellness & mental health programs.
Health care flexible spending accounts, health savings accounts, & life insurance.
Paid time off, including volunteer time off.
Paid & unpaid sick leave where applicable, as well as short & long-term disability.
Parental & family leave; military leave & pay.
Diverse, inclusive & welcoming culture with Employee Resource Groups.
Career development & tuition assistance.
Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/
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