Seeking a detail-oriented Client and Account Manager/CSSM, preferably with experience in healthcare or pharmacy, to join our rapidly growing organization. You will conduct client-facing meetings in this position and support the data-gathering process, file transfer management, and implementation of major client accounts. A seasoned Client and Account Manager will be well-versed on client relations, project management, and have exceptional presentation skills coupled with sales knowledge. Position Details United States - Remote/Telecommute8-5 Must be in an eastern or central time zone Equipment and hardware provided. Interviewing, orientation, and training are conducted virtually.Responsibilities Collaborate with team members and clients to provide expertise in subject matterAct as the primary point of contact (POC) for clients, providing service information and resolution to client inquiries Provide customer service to clients and representatives on all accountsOversee account management and transferring of sensitive client information from multiple systems, providing accuracy and maintaining confidentialityBuild and maintain long-lasting client relationshipsManage and understand billing and invoicing processes, preferably in healthcareEnsure timely and successful account Go-LiveAssist with challenging client requests/escalations with professionalism Ability to manage multiple accounts and time-sensitive deadlines Complete all necessary continued learning and training requirements per department and company need Other essential duties as assigned Requirements / Qualifications Required High School diploma or equivalent required. (Undergraduate degree or higher preferred) Ability to pass Critical Thinking and Problem-Solving assessment? Excellent time-management, prioritization, and organizational skills Preferred Excellent written and verbal communication skills Excellent Presentation Skills Ability to address complaints and issues with practical solutions and a positive attitude Proficient in Microsoft Office Superior customer care and support while managing multiple accounts with time-sensitive deadlines Work From Home RequirementsThe employee must provide their own reliable, high-speed internet with sufficient bandwidth (25/25mp) to execute all job functions. Additionally, the employee must provide a private workspace with a desk and chair, free from distraction. Physical Demands and Working Conditions Duties are performed primarily in a home office setting utilizing Company provided computer equipment. While performing the duties of this job, you will regularly sit and talk. The employee is frequently required to use their hands. Employees will occasionally be required to stand and walk. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Benefits Eligible for benefits within 30 daysHealth (family)DentalVision100% Paid Parental LeaveSTD, LTD, Critical Illness and AccidentCompany Paid Life Insurance Company Paid Holidays (6)PTO cashout and rollover options.Tuition Reimbursement401(k) 100% company match up to 4% 90 days.#LI-Remote