Company Description
Waterfront Restoration is a lakeshore service provider that works to solve the problems many lake homeowners face when it comes to weed removal.
We use SCUBA-certified technicians that specialize in hand extracting lake weeds by their root structure to create beautiful weed-free lakeshores that families can enjoy all summer long.
Since 2003, Waterfront Restoration has serviced hundreds of residential lake homeowners and has earned the title of "the most referred lake weed removal company" in the industry.
We are looking for a resourceful individual with enthusiasm, creativity, and someone who is extremely personable.
You will be the first point of contact for new prospects and will help manage customer inquiries through phone and email communication.
Job Description
We are looking for a resourceful individual with enthusiasm, creativity, and someone who can take on projects with little supervision.
As the Communications & Marketing intern, you will help support the growth and development of our company.
You will have the opportunity to work alongside the Director of Marketing and Sales to generate leads through creative marketing initiatives including web, direct mail marketing, and email communication efforts to drive our business and ensure brand consistent messaging.
In addition, you will assist the sales team in maintaining customer retention and satisfaction.
During this internship, we will help you enhance your skills in developing creative marketing strategies, acquiring and retaining profitable customers, and managing customer relationships.
Past interns and account managers that have worked at Waterfront Restoration have progressed to career paths in many positions and companies, some of which are outlined below:
The Hershey Company - District Sales Supervisor Cargill - Business Intelligence Specialist General Mills - Business and Sales Management Associate Target Corporation - Business Analyst EY - FSO Asset Management Assurance specialist Job Responsibilities of the Communications & Marketing Intern (% breakdown):
65% = Customer relationship management and administrative work Assist the sales team in maintaining customer retention and satisfaction by performing day-to-day operational tasks including email inbox monitoring, handling phone calls, and supporting account management.
You will also develop skills in how to work with clients professionally and learn how handle objections and complaints.
Gather prospective clients' information and schedule appointments with our account managers.
Day-to-day operational tasks including email inbox monitoring, invoice support, agency and vendor management, photo asset requests, and metrics gathering.
35% = Marketing projects and marketing analysis Support the implementation of projects and tasks on our marketing plan.
Coordinate internet marketing and social media strategy development.
Design direct mail postcards and letters to reach specific niches.
Develop creative campaigns to reach potential leads within our company database.
Coordinate and plan company events.
Market research on buyer personas.
Part-time work (Avg.
10 hours per week) of training remotely begins in March/April.
Full-time work (40-50 hours per week) starts in May and ends at the end of August each year.
We can work with you to schedule your start and end dates around your school's schedule.
An opportunity to work part-time during the off-season months may be available.
Pay: $17 - $18 per hour
Check out our video!
https://youtu.be/HzNGiGUQQNU
Qualifications
Our ideal candidate can multi-task both independently and as a member of a team; can handle writing assignments and can meticulously proofread; is detail-oriented, creative, and confident; and shows initiative and a willingness to be proactive in this support position.