Job Title:Concession Cashier
Department:Sanza Food Services
Reports To:Concessions Manager
FLSA: Non-Exempt
Employment Type: Part-Time
Location:Amerant Bank Arena
Job Summary:
Cashiers are responsible for providing an excellent guest experience with taking food and beverage orders in a timely and efficient manner. This is a part-time, event-based position located within the Food and Beverage Department of Amerant Bank Arena. Hours for this position fluctuate depending upon the event schedule.
Job Functions:
Specific duties include but are not limited to:
Greet guests in a warm and welcoming manner
Work with team members during the event to ensure excellent customer service standards are met
Accurately use POS system while serving a high volume of guests in concessions stands
Expedite guest food orders promptly at concession stands and/or portables
Assist with pre-event setup including stocking product and setting up cashier/prep stations.
Thoroughly complete all station breakdown responsibilities.
Practice proper product control and handling of all inventory and equipment
Partner with other team members to ensure food and beverage quality
Assist in preparation of food items
Understand and follow all Health Department Food & Safety regulations
Understand and properly execute responsible alcohol service
Maintain organization and cleanliness of all areas within the concession stand.
Be comfortable with the arena and know how to navigate personally, as well as, assist guests
Support any other Food & Beverage department as needed
Other tasks as assigned by supervisors and managers
Qualifications:
Must be a minimum of 18 years of age
Previous customer service and cashier experience a plus
Ability to work in a fast-paced environment in which guest satisfaction is always the goal
Strong inter-personal skills; establishing and maintaining productive relationships with fellow workers and supervisors
Must be extremely organized and detail oriented with the ability to multi-task
Must be able to work in an environment with fluctuating temperatures, often cold
Must be able to work in an environment where noise level is generally high with heavy crowd traffic
Must be able to perform physical requirements of the position, including bending and/or lifting up to 50lbs and standing/walking for extended periods of time without sitting
Must possess a positive attitude and strong work ethic. Must have a "team-first" mentality with an eagerness to learn
Position Type/Expected Hours of Work:
This is a non-exempt position. Must have flexible hours with the ability to work nights, weekends and holidays as needed.
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