The Fourth Judicial District is accepting applications for Court Operations Associate positions in our Civil Division. Provided below is a brief description of each area. Applicants for this posting will be considered for Civil Filing and may support all are in the Civil Division which include: Civil Filing – Handles name change applications, implied consent cases, civil lawsuits, contract disputes, property claims, forfeitures, and more.
Conciliation – Also known as small claims court, handles civil cases involving claims of $15,000 or less. Housing – A specialty court that handles cases involving landlord and tenant disputes. Judgments – Handles entry and docketing of money and non-money judgments from judicial orders and from administrative defaults filed by plaintiffs. This AFSCME-represented position is classified as Court Operations Associates. The Civil Division works individually and together as a team to provide excellent customer service to court users, many of whom are self-represented litigants, while using available resources to perform a variety of administrative assignments that require strong attention to detail and technological skills to match our fast-paced, high-volume, electronic environment. The Civil Division is located on the third floor of the Hennepin County Government Center at 300 S. 6th Street, Minneapolis, MN 55487. Core business hours are 8:00 a.m.-4:30 p.m., Monday-Friday; but may vary depending on business need. Staff in this position are currently working both on-site and remotely, which may change depending on assignments and/or business need. A reliable internet connection will be required if working remotely. Training is done on-site. The Minnesota Judicial Branch offers a comprehensive benefits package. To learn more about benefits, click here .
EXAMPLE OF DUTIES: Complete administrative work in an office and courtroom environment by performing high-level clerical case processing, data entry, and financial transaction entry utilizing court technology systems. Provide information regarding cases, court procedures, forms and documents, and court information over the phone, at the public counter, in writing and in the courtroom. Review legal documents submitted for timeliness, completeness, accuracy, and statutory compliance. Determine processing required and takes necessary action in accordance with court rules and procedures. Review documents for appropriate security classification. Maintain court record confidentiality in compliance with statutes and court rules. Provide courtroom support by working and corresponding with judicial officers, court reporters, and other court users to effectively manage court calendars and meet the business needs of the court. Coordinate, communicate, and collaborate on work with team members to ensure efficient and accurate case processing. TYPICAL QUALIFICATIONS: Below are the past experiences that will enable success in the role. For education requirements listed, the equivalent number of years of related experience may serve as a substitute.
Minimum Education and Experience: High school diploma or equivalent. and one (1) year of relevant job experience OR equivalent amount of post-high school education and experience totaling one (1) year. Examples of relevant job experience: customer service, administrative work, office and clerical work. As this position may be working partially remotely, access to reliable internet connection is required. Minimum Knowledge Skills and Abilities: Effective customer service and interpersonal skills, with the ability to de-escalate difficult customer interactions and work respectfully with people from diverse backgrounds. Team-oriented, with a positive attitude and the ability to establish and maintain respectful, effective relationships. Ability to communicate effectively both verbally and in writing with internal staff and the public. Ability to work well under pressure in a high-volume fast-paced work environment with excellent attention to detail and accuracy. Ability to transition from one assignment to another with ease. Ability to quickly learn and accurately apply new material and concepts. Reliable, with the ability to meet commitments, organize work and keep projects on task. Preferred Qualifications: Knowledge and working experience with Minnesota Judicial Branch case management system (MNCIS), eFile and Serve (EFS), and SharePoint. Proficient in Microsoft Office Suite, with the ability to learn other job-related software. Experience with electronic document applications, workflow queues and web-based video and audio platforms. SALARY: The expected starting salary range for candidates is $19.83 - $26.62 per hour ($41,405 - $55,582 annually). The full salary range for this position is $19.83 - $33.41 per hour ($41,405 - $69,760 annually). This position is non-exempt under the Fair Labor Standards Act and is eligible for State of Minnesota employee benefits .
SUPPLEMENTAL INFORMATION: Complete and submit your online application with resume and cover letter attached by June 27, 2024, at 11:59pm
Please contact Human Resources with questions regarding this posting via email: ; or phone: .
