Court Operations Associate (Judicial Support Clerk)

Initial Posting Date:
06/14/2024

Application Deadline:
06/30/2024

Agency:
Judicial Department

Salary Range:
$4,156 - $6,448

Position Type:
Employee

Position Title:
Court Operations Associate (Judicial Support Clerk)

Job Description:

Interviews:

will be scheduled within three weeks after application deadline.

Who We Are

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD's efforts to remove barriers to access justice services, and welcome interacting with the public.

We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work, lived experience, and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

Benefits to You
We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
The hourly equivalent for this position is $23.98 - $37.20.
10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
In this job profile, we offer candidates new to OJD the first step of the salary range. You are potentially eligible for a 5% annual increase.
Position Highlights

The Josephine County Circuit Court in Grants Pass, Oregon, is hiring a

Judicial Support Clerk

(Court Operations Associate).

In this role, you will provide support for five judicial assistants. You will perform data entry, prepare and close case files, review court case files for scheduled proceedings, prepare forms, and verify information in the case management system. You will also provide customer service to court staff, agencies, and the public over the phone and in person, and you will route calls and visitors as needed.

Additionally, you will prepare the courtroom for daily proceedings by completing audio checks of the electronic recording equipment and ensuring that forms and supplies are fully stocked. When court is in session, you will create an audio recording of the proceedings, announce the names of jurors during selection, swear in witnesses, process exhibits, perform real-time data entry, and process judgments, warrants, appeal notices, and plea petitions. You will also remain alert and observant during court sessions and secure the courtroom at the end of each session.

Part of your time will be spent providing coverage for the judicial assistants as needed.

Assigned tasks may be changed to accommodate workload and organizational needs.

Instructions for Cover Letter and Work History/Resume

Your cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.

Cover Letter

Attach your cover letter (not to exceed two pages) in the Resume / Cover Letter section of the application. Your cover letter and filename should include your name.
In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.
Address the cover letter "To the Hiring Manager."
Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.
Prepare your cover letter before starting your Workday application.
Work History/Resume

Attach your updated resume in the Resume / Cover Letter section of the application. Your resume and filename should include your name.

OR
Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.
Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

Minimum Qualifications

(These must be evident in your resume or work history.)

The qualified candidate must have a high school diploma or equivalent.

AND

At least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.

OR

Any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.

Special Qualifications
(These must be verifiable.)

None.

Requested Skills and Attributes
(These must be addressed in your cover letter.)

Experience performing a variety of clerical or administrative support tasks, with strict deadlines in a busy business or professional setting.
Experience using a variety of software programs to access and input information and complete various tasks.
Skill demonstrating tact and diplomacy when providing customer service to a variety of individuals in challenging circumstances.
Skill in reviewing documents for accuracy and completeness.
Experience identifying, handling, and securing confidential information and materials.
Working Conditions

This is a full-time position, and the work schedule is typically 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is eligible for overtime compensation for hours worked in excess of 40 per workweek.
Occasional before- or after-hours work or overtime may be required.
Regular trips to Family Court and the Josephine County Jail to assist with court proceedings.
Frequent phone, in-person, and email contact with people from diverse backgrounds.
Frequent phone, in-person, and email contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma. Occasional contact with hostile customers and defendants (in custody and out of custody).
Substantial amount of walking; occasional long periods of sitting.
Regular use of the following equipment: electronic recording equipment, multimedia equipment, phone, OJD-assigned computer with multiple monitors, copy machine, fax machine, and scanner.
ADDITIONAL INFORMATION
Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

Reference Checks

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

Veterans' Preference
Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans web page for additional details, information, and resources.

Conduct Expectations
Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

Pay Equity
As an employer, OJD complies with Oregon's pay equity law. In this job profile, we offer candidates new to OJD the first step of the salary range. For more information on pay equity, click here.

Employee Benefits
Click here to access information specific to OJD employee benefits.

Public Service Loan Forgiveness

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.

Questions and Support

If you require an alternate format to complete the application process, call ******** , or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
Workday related information and resources are available here.
For questions about a specific OJD job posting, call ******** or email ******** .

The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.