The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with 4 locations in California, 6 locations in Pennsylvania, 4 locations in Maryland, and 3 locations in New Jersey. The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers' lives and wellness. Come see why our patients and customers choose The Apothecarium for their cannabis buying experience!
Customer Consultant/Delivery Drivers are responsible for executing that same high level of customer service and compassionate care outside our dispensary walls as our retail staff provide within our stores. Delivery Team Members must love navigating the busy streets of the Berkeley Area while representing The Apothecarium in a professional manner.
Essential Job Duties and ResponsibilitiesDrive and deliver products from The Apothecarium to customers in the Bay AreaObey all local, state and federal traffic and driving lawsAdhere to routing guidelines and parameters to deliver according to schedule and Bureau of Cannabis Control requirementsAddress and resolve customer complaints; escalate service issues in an expedient mannerObtain payment for product by accepting cash or debit cardsAssist in opening and closing delivery order processing areas dailyProcess, package and label orders in preparation for deliveryMaintain delivery manifests and required Bureau of Cannabis Control documentationProvide excellent customer serviceMaintain accurate delivery documentationAssist with the cleaning, maintenance, and upkeep of delivery dispatch locationMaintain iOS devices and other necessary hardwareCommunicate professionally and regularly with dispatch location Team Members and Delivery ManagerFacilitate communication to our delivery members via iOS devicesMaintain strict confidentiality with customer informationBasic QualificationsPrior delivery experience (1 year)Prior customer service experience (1 year)Must be at least 21 years oldValid California Driver's License and clean driving recordWorking delivery automobile with insurance and valid registrationMust be able to pass a criminal background checkMust be authorized to live and work in the U.SPreferred QualificationsPrevious delivery experience in SF highly desirableExperience working in the cannabis industry highly desirableExperience working in retail & customer service experience highly desirableExperience working in the health & wellness industry highly desirableBenefitsEmployee Discount (all employees eligible)Paid-Time-Off (varies by State, please ask your Recruiter for more info)Health, vision, and dental insurance98Point6 (remote primary care)401k with 4% matching (100% vested immediately)Employee Assistance ProgramPaid Parental LeaveLife InsuranceShort & Long Term DisabilityFlexible Spending AccountWellness ProgramPhysical Requirements:Stand constantlyWalk frequentlyReach and twist/turn with hands and armsClimb or balance and stoop, kneel, crouch or crawlFrequently lift and/or move up to 20 poundsOccasionally lift and/or move up to 50 poundsVision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus$21 - $24 an hour
Background Check RequirementAs a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.
EEO StatementAt TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants.
TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.
DisclaimerThis job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.
This organization participates in E-Verify.This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.
Statement on External Recruiting AgenciesTerrAscend and all affiliates do not accept blind resume submissions from external recruiting agencies. No fee will be paid to agencies who submit candidates without being under contract for an active search with TerrAscend.
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