******** Cool Springs Blvd, Franklin, Tennessee 37067TruGreen accepts applications on an ongoing basis. Job DescriptionTruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"
Position Overview The Project Manager develops, manages, supports, and implements initiatives for various aspects of the Customer Operation organization. This role develops and implements processes and new initiatives through planning, coordination, communication, and execution of project scope. The role partners with various centers of excellence to provide a horizontally aligned, finished product that supports the goals and vision of the organization.
Responsibilities Actively manages day-to-day aspects of enterprise projects, ensuring each is delivered on time and within scope, while clearly communicating risks and dependencies to leadership teams.Participates in Project Kickoff Meetings to understand and add value to project 'scopes of work' and ensure responsibilities and tasks are being managed.Proactively discerns risks and sets expectations with stakeholders on prioritization and timing.Acts and represents the Customer Operations organization to other organizations within the Company including senior leadership.Clearly communicates trade-offs and presents potential solutions or contingencies in a collaborative way when the project scope is adjusted.Prepares and maintains project reports and provides timely updates for weekly meetings, escalates any intermediary issues immediately, and is proactive in determining solutions.Liaison for sales and customer care teams with IT Intakes and prioritization.Assists with the strategic project development of new campaigns and upcoming initiatives.Works closely with client groups to ensure goals and objectives are met as well as ensuring they stay engaged during the duration of the project.Competencies Accountability – holding self and others accountable to meet commitments.Manages Ambiguity – Operating effectively, even when things are not certain, or the way forward is not clear.Customer Focus – Building strong customer relationships and delivering customer-centric solutions.Decision Quality – Making good and timely decisions that keep the organization moving forward.Drives Engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectives.Education and Experience Requirements Bachelor's degree or an equal level of prior work experience preferred.3-5 years of experience in a Project Management role.PMP project management certification desired.Knowledge, Skills, and Abilities Extremely detailed oriented and organized.Excellent written and verbal communication skills.Strong interpersonal and relationship management skills.Ability to manage multiple, concurrent projects simultaneously.Strong problem analysis skills and contingency planning– ability to dissect complex problems into manageable components.Ability to inspire and motivate a diverse team to achieve a common goal.Proficient in MS Office applications, including Word, Excel, and PowerPoint.Experience with workflow management software such as Smartsheet, Workfront, Basecamp, Trello, SharePoint, etc.Working knowledge of Microsoft Dynamics 365 or Salesforce (or similar CRM tool) is preferred.Physical Demands & Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to: Sit, stand and walk.Use hands and arms to handle, feel or reach.Speak and hear.Use close vision abilities.Occasionally required to: Lift or move up to 25 lbs.Stoop, kneel, crouch, or crawl.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Noise level: Low to moderate.Adverse Conditions: Minimal.Ability to speak, read and write fluently in English is required. You MUST BE physically located in the United States while performing this job. TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace. Pay Ranges$79,175.00 - $131,958.00
This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.
TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. TruGreen performs pre-employment testing. To view our disclaimer,https://trugreenjobs.com/us/en/disclaimer
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