Do you want to join us in helping to
fight the world's most threatening diseases and enabling access to care for
more people around the world? At Siemens Healthineers, we pioneer breakthroughs
in healthcare. For everyone. Everywhere.
At Siemens Healthineers, we offer you
a flexible and dynamic environment with opportunities to go beyond your comfort
zone to grow personally and professionally. Sound interesting? Then come and
join our global team as Customer Service Engineer
II.
Our global team: We are a team of
66,000 highlydedicated employees across more than
70 countries passionately pushing the boundaries of what's possible in
healthcare to help improve people's lives around the world. As a leader in the
industry, we aspire to create better outcomes and experiences for patients no
matter where they live or what health issues they are facing. Our portfolio,
spanning from in-vitro and in-vivo diagnostics to image-guided therapy and
innovative cancer care, is crucial for clinical decision-making and treatment
pathways.
Our culture: We are part of an incredible community of
scientists, clinicians, developers, researchers, professionals, and skilled
specialists pushing the boundaries of what's possible, to improve people's
lives around the world. We embrace a culture of inclusivity in which
the power and potential of every individual can be unleashed. We spark ideas
that lead to positive impact and continued success. Check our Careers Site
at https://www.siemens-healthineers.com/en-us/careers.
• Service
Area – Columbia, MO
• Shift
Requirements after onboarding/training for this role: 2ndshift, 10am-7pm or 12pm-9pm
This is a role well suited to an ambitious
professional, looking for the next step in their career. As a Customer
Service Engineer II, you will be responsible for:
You will be servicingAX/XPImaging
Equipment in theColumbia, MOarea. Customer Service Engineer Level
based on prior experience.
You will be responsible for installing,
troubleshooting, repairing, and performing preventative maintenance on all
Siemens Healthcare systems at customer sites with minimal supervision.
You will be responsible for delivering both timely
and effective repairs as well as adequate training of operators to ensure
optimal system performance, resulting in superior customer satisfaction.
You will manage financial performance within their
territory, meeting or exceeding budget for revenue generation, expense
control and inventory management.
You will manage company assets to include a
company car, cell phone, computer, tools, inventory parts, etc.
Establish and maintain proper business
relationships with customers and peers, as well as performing necessary
administrative duties accurately.
This position may suit you
best if you are familiar with what is below and would like to do
develop your career with Healthineers.
You have knowledge and experience performing
service, preventative maintenance, and modifications on Medical Imaging
Equipment at customer sites with minimal supervision.
You have the ability and experience to establish
and maintain proper business relationships with customers and peers, as
well as performing necessary administrative duties accurately.
You have experience in testing, repairing, and
maintaining capital medical equipment.
You have strong customer service and communication
skills.
You are proficient in the use of tools and service
test equipment.
·General understanding of the principles of electricity, power supplies,
and grounding.
Required skills to have for the
success of this role.
·Minimum high school diploma; technical associate degree or
equivalent preferred.
·Must be proficient in the use of tools and service test
equipment, with the ability to work both individually and in an established
team setting.
·Proficiency in all
necessary network applications and tools (including but not limited to eVO,
mButler, MS Office applications, Concur, NAM Customer Service website—Engineer
Tools).
·3+ years' experience as a medical technologist or field
service engineer (biomedical engineer) servicing diagnostic instruments needed.
Valid driver's license, ability to drive
independently day and night, and good driving record required.
Physical Requirements: Lifting 50lbs regularly
(floor to above waist/head), and often over 50 lbs, walking,
ladder/stepstool climbing, bending, twisting, sitting work, squatting
work, standing work, high-reach, fine grasping manipulation, good vision,
and ability to work alone.
Must demonstrate excellent judgment in customer relations
and in managing company resources; strong competency in instrument systems
technology to include mechanics, electrical, chemistry, and software
technology; experience with electronics, hydraulic and pneumatic systems.
At Siemens Healthineers, we value
those who dedicate their energy and passion to a greater cause. Our people make
us unique as an employer in the med-tech industry. What unites and motivates
our global team is the inspiration of our common purpose: To innovate for
healthcare, building on our remarkable legacy of pioneering ideas that
translate into even better healthcare products and services. We recognize that
taking ownership of our work allows both us and the company to grow. We offer
you a flexible and dynamic environment and the space to move beyond your comfort
zone to grow both personally and professionally.
If you want to join us in transforming
the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers.
If you wish to find out more about the
specific position before applying, please visit: https://usa.healthcare.siemens.com/about.
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As an equal-opportunity
employer we are happy to consider applications from individuals with
disabilities.
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Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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