Customer Solutions Intern

Customer Solutions Intern
Company:

Ericsson



Job Function:

Customer Service

Details of the offer

Join our Team
About this opportunity:
Summer 2025 Intern
Location - Plano, TX
Ericsson Inc. does not sponsor US work authorization for this job position including H-1B, O-1, L-1 and TN. Ericsson also does not hire F-1's working on EAD for this position.

The Technical Solution Sales Support supports the KAM organization with product and solution expertise on different levels in pre-sales, design, and delivery of customer projects across our North America Business Development team. This team is responsible for driving all interactions with our customers for technology presales and sales, design, and product development to ensure successful delivery and full customer satisfaction.
Our Technology Solution Team acts as an important link between the customers and Ericsson's Product, System, and Network development organizations, ensuring that all aspects of technical solution definition, development, and delivery are completed. This role requires a deep, technical understanding of our Ericsson portfolio, with a focus on 5G networks, as well as our US Government customers

What you will do:
Collect opportunities and support the generation of sales by ensuring that Ericsson is perceived as a technology leader and that our solutions (end-to-end) provide added value compared to the competition and highlight Ericsson's differentiation.
Build positive relationships with Ericsson account management teams, Ericsson business units, third party partners, and other parties concerned.
Manage the technical sales process and lead the designing of comprehensive and sophisticated technical solutions addressing customer needs.
Map Ericsson´s current plans vs. the customer's strategic plans.
Initiate & support customer dialog building on existing business.
Support in developing customer presentations.

The skills you bring:
Education: A Junior or Senior pursing a degree in Engineering/Computer Science.  Must be a student in the Fall of 2025.
At least 2 years of relevant ICT experience including relationship sales, product management, or consulting
A continuous learner mentality and can quickly pick up new technology areas.
Consultative selling skills
Outstanding communication and presentation skills

Accepting applications until November 30, 2024 or until filled.
?Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

?Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at ******

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city:United States (US)||Plano
Job details:Technical & Solution Sales Support


Job Function:

Requirements

Customer Solutions Intern
Company:

Ericsson



Job Function:

Customer Service

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