Director, Employee Success

Crusoe is building the World's Favorite AI-first Cloud infrastructure company. We're pioneering vertically integrated, purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.
Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure.
About This Role: We're seeking an enthusiastic Director of Employee Success to join our dynamic People Team at Crusoe Energy. In this pivotal role, you'll drive the agenda of Crusoe Energy's People Team, forming strong partnerships with fellow People Team members, employees and leaders at all levels to guide and implement effective people strategies. Your responsibilities will include organizational development, change management and fostering employee growth, mobility and engagement. In addition, you will be responsible for contributing to the development and interpretation of guidelines, policies and practices that impact our employees in our west coast offices. You will effectively manage and resolve conflicts, compliance and sensitive work-oriented issues leveraging expertise of partners to the People team as necessary. You'll serve as a trusted consultant, offering expertise to advise, mentor, and impact our managers on all HR-related matters collaborating closely with the CPO and members of the People Team in Colorado and North Dakota. You will be an active member in our recruiting processes participating in interviews and partnering with our Talent Acquisition team and hiring managers to enable best practice processes and an awesome candidate experience. You'll contribute to the refinement and execution of Corporate programs that enhance organizational functionality, employee development, team member retention, and overall company performance while supporting Crusoe Energy's growth trajectory.
A Day In The Life: Partner with the CPO, People Team Leaders and Leadership to create pragmatic, strategy aligned HR strategies and programs that support current and evolving talent needs of our west coast populations
Drive initiatives to foster employee engagement, improve retention rates, and enhance overall job satisfaction
Proactively strive to maintain a positive work environment that respects and supports inclusion, diversity, employee morale and overall well-being
Conduct organizational assessments, talent gap analyses, and structure recommendations to align business strategy with HR initiatives
Lead talent Best Self Review processes, talent review roundtable discussions and growth opportunity and promotion decision conversations with series of leaders in our west coast offices resulting in clear, supported outcomes
Leverage data, specifically in the form of employee engagement, culture and management practice index surveys to gain key insights into people and organization dynamics, issues and opportunities. Develop and implement programs that will drive positive change and impact by marrying contextual, observed and reported data.
Actively collaborate with the Talent Acquisition team on participating in key interview cycles and enhancing our interview processes
Create and sustain a corporate culture that values continuous learning and promotes personal and professional growth. Partner with our Leadership and Talent Development Director to design and implement growth and impact oriented programs.
As a member of the People Team, provide HR-related education and updates to all company levels
In collaboration with People Team members and other key partners, formulate, educate and enforce HR policies and procedures while ensuring compliance with relevant laws and regulations; specifically, keep abreast of the legal landscape impacting our west coast employee populations.
Coach managers on HR practices, policy interpretation, employment law, conflict resolution, change management, and performance management
Address and resolve employee relations issues effectively, including conflict resolution, disciplinary actions, and grievance procedures partnering with counsel as necessary
Facilitate off-boarding for voluntary and involuntary terminations, when necessary
Contribute to the design, testing and implementation (project management, education) of people systems specifically as they touch our west coast employee populations
You Will Thrive In This Role If: You have 8-10 years of experience working as an Employee Relations Partner with an ability to foster positive relationships between employees and an organization resulting in evidence of favorable outcomes
You have specific experience working with software, infrastructure engineering, technical sales and support, design and marketing populations
You have experience working with employees in California, Washington, and other West Coast localities
You have proven ability to leverage deep understanding of the business strategy, plan, and value creation levers to provide insight and leadership into organizational effectiveness, talent planning, and talent development
You have proven ability to leverage data of many forms to drive actionable insights and demonstrable impact
You are comfortable working in a fast-paced environment with ambiguous and/or iterative fact-sets, decisioning
You are highly organized, process-oriented, excellent follow-through and reliable - nobody ever questions if you'll do what you say you're going to do. You communicate status updates regularly to build trust with colleagues and leaders
You have the ability to take initiative and work autonomously – and can conceive, develop and project manage key work from beginning to end
You have the ability to work with ambiguity, think critically, make decisions and solve non-routine problems based on your experience and through solid reasoning skills. Not a rule follower for rule's sake.
You demonstrate a high level of discretion when dealing with confidential and sensitive matters
You have proven expertise in consultation, investigations, guidance, policy development, and coaching to managers to address sensitive and/or difficult employee behavior and performance concerns
You have the proven ability to establish influential partnerships working with peers and leaders at all levels and across organizational lines to provide effective and strategic employee relations counsel
You have an aptitude for staying informed of the latest HR trends to offer progressive and relevant solutions
Must be able to pass a background check
Our Company values speak to you, resonate with you, make sense to you and how you desire to work
Benefits: Hybrid work schedule, specifically Mondays and Thursdays and one other day are in the office in San Francisco
Industry competitive pay
Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement
Paid access to Fitness Facility in our San Francisco office
Subscription to the Calm app
MetLife Legal
Company paid commuter benefit; $50 per pay period
Compensation Range: Compensation will be paid in the range of $200,000 - $230,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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