About the TeamDoorDash is missioned to disrupt the future of delivery logistics in the three-sided marketplace: Consumers, Merchants, and Dashers. We have achieved exponential growth since our foundation in 2013, and we are proud to have become the top food delivery service in the US. Our company is at the pivotal point of transforming the user experience to the next level, as all three sides of the marketplace continue to grow fast and the business expands beyond food delivery.
At DoorDash, our customers - Consumers, Merchants, and Dashers alike - are at the forefront of the product strategy. We deeply believe that the best customer experience is synonymous with the success of the company's business in the long run. Design plays a strong voice, providing critical thought partnership in cross-functional product development. This is where you come in.
We're looking for a Design Director to lead the ever-growing emerging verticals in Consumer products. You'll define all kinds of exciting 0-to-1 initiatives such as Grocery, Convenience, Pharmaceuticals, and endless possibilities, in a startup-like setting within a startup. The team is still at an early stage, which means you'll get to shape the design culture and process from the ground up and get to drive big and meaningful design problems.
About the RoleAs Design Director for the New Verticals Consumer Experiences team, you'll be responsible for:
Transitioning our already top-rated consumer app to the world-class super-app.Being a disruptor with strong vision and leading from the front.Actively practicing and evangelizing customer-centric thinking organizationally.Playing a strong thought partner to cross-functional teams like Product, Engineering, Analytics, and Operations to realize the company's mission and vision.Partnering with the rest of the design leadership team to build the holistic journey in the three-sided marketplace.Recruiting the best talents who will raise the bar at DoorDash.Coaching and mentoring designers on both soft and hard skills and helping them develop and achieve career goals.Building a culture that elevates the team, in terms of both performance and morale.Establishing the operating model that increases the team's effectiveness.Aligning the team's priorities and deliverables to the company's overarching strategy and goals.Being the inspirational leader by your creativity, vision, commitment, and persistence.You'll report to the Head of Design for Consumer Experiences on our Product Design team.
You're excited about this opportunity because you will…Thrive in a fast-paced startup environment.Exhibit grit and resilience.Be comfortable navigating through ambiguity and complexity.Show a strong bias toward action.Think and scale at 10x.Be a proactive problem solver, not just a problem identifier.Be curious and willing to go above and beyond the job description.Be a respected people manager with high EQ; knowing how to motivate a team even in the most challenging times.Attract top talents and hire people who will raise the bar.Stand up for shipping quality products for customers.Be a great thought partner with cross-functional teams.Be an excellent storyteller and effective communicator.Exude a can-do attitude and enthusiasm.Be self-aware and humble.We're excited about you because…You have a strong portfolio showcasing problem-solving skills at large scale and high design caliber; you MUST provide a link to your portfolio (and password if applicable) to be considered for this role.You have 10+ years of experience in design, with a minimum of 5 years in team building and management.You are fluent in the latest product design trends, tools, and technology cross-platform.You must be able to work in one of our hub offices (SF, Sunnyvale, New York, or Seattle) 2x per week.Prior design experience in the commerce/marketplace/local industry is preferred.Why you'll love working at DoorDashWe are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.We are learning - We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute.We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.
The base pay for this position ranges from our lowest geographical market up to our highest geographical market within California, Colorado, District of Columbia, Hawaii, New Jersey, New York, and Washington. $206,700 — $304,000 USD.
About DoorDashAt DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
Our Commitment to Diversity and InclusionWe're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
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