Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both performing and non-performing mortgage loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers aren't loan numbers — they're homeowners.
Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up.
Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Director of Business Development to join our team!
Reporting to the VP, Wholesale Sales Manager, this position is responsible for driving growth and establishing strategic partnerships in our wholesale lending space. This role builds and maintains a network of regional and national mortgage brokers, lenders, and originators for the residential and commercial functions to generate product flow into our Non-Owner Occupied (NOO), Fix & Flip, and Investor Rental Loan Products.
The position identifies and capitalizes on market opportunities to increase volume, profitability, and market share by negotiating agreements with prospective business partners and marketing business products and services to expand our wholesale lending portfolio and enhance market presence.
What you will do for Constructive Loans:Develop, implement, and maintain a comprehensive sales strategy process to expand the wholesale lending portfolioIdentify, engage, and nurture relationships with mortgage brokers, financial institutions, and other key partners to enhance market presence and grow existing client relationshipsConduct thorough market research to identify trends, opportunities, and competitive landscape, providing insights to inform business strategiesBuild the business development pipeline of wholesale products, setting clear goals and performance metrics to ensure alignment with company objectivesOversee sales initiatives, including developing sales forecasts, tracking performance, and implementing best practices to maximize revenueEffectively utilize the CRM software to track client relationships and present regular updates to Senior Management on business development activities, market trends, and performance metricsFoster a collaborative environment within the organization and team, working closely with operations, marketing, and compliance teams to ensure alignment and support for business development effortsManage a large production pipeline throughout the life of the sales processWork with Loan Openers and the Operations team to ensure an efficient loan origination process and timely loan closings/fundingAttend relevant industry conferences and workshops to network and expand customer baseDevelop domain knowledge of Fay's business to include an understanding of organizational goals and objectivesMaintain broad influence through ongoing development of relationships across the organizationEnsure compliance with Fay's policies, processes, and practices. Successfully complete all department and company-required trainingModel Fay's Values, Operating Principles, ethical standards, professionalism and code of conductDemonstrate behaviors that align with Fay's Values and Operating PrinciplesPerform other duties and responsibilities as assignedWhat you will bring to Constructive Loans:Bachelor's degree in Business or related field (or equivalent combination of years of experience with High School diploma/GED)5+ years' experience in mortgage/loan industry sales, with a proven track record of exceeding sales targets and building strong client relationships5+ years' experience supporting diverse business functions; mortgage/financial services industry experience preferredWorking knowledge of business structures such as LLC, LP, SP, and relatedWorking knowledge of the mortgage origination processDemonstrated ability to communicate effectively with executives, peers, and associatesPresentation skills necessary to persuade and/or facilitate discussions with prospective and existing clientsDemonstrated ability to provide outstanding customer service in a fast-paced environmentClient-focused with strong execution skills and a results orientation; able to link business needs with tactical execution and resultsStrong verbal and written communication skills with the ability to effectively interact with all levels across the organizationAbility to effectively present to and facilitate discussions with executive leadershipAbility to understand and document processes and have a high level of problem solving, process improvement, and product management skillsStrong interpersonal skills with the ability to develop and maintain effective relationships across the organizationCollaborative and consultative work style; high team-orientationOpen to change; agile; high learning agilityStrong problem-solving abilities coupled with sound judgementAbility to analyze and interpret data to identify opportunities and propose solutionsStrong attention to detail; strong compliance orientation; high quality of work productAbility to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time managementSelf-directed; ability to proactively ask questions and surface issues/concernsProfessional maturity, integrity, ability to maintain confidential data and informationStrong business acumen; strong fiscal and technical aptitudeStrong skills in MS Word, Excel, and PowerPointEquity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.
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