Director Of Operations

Responsible for ensuring operational excellence and developing a pipeline of talent. S/he will lead a team including several District Managers and corresponding restaurant GMs in providing exemplary guest service experience and bottom-line profitability results expected.
Specifically, s/he will be responsible for:
Delivering the annual operating and growth plans and meeting or exceeding annual plan EBITDA target
Providing operations point of view as a key member of the operations leadership team
Ensuring operations is fully staffed with top performers and providing strong, consistent, and positive leadership by selecting, training, and developing an operational pipeline to support the organization's growth
Ensuring operational alignment with any brand/marketing plans
Supporting company operations leaders to successfully open and operate new and existing restaurants
Providing "subject matter expert" input relative to new systems, structures, and processes
Working collaboratively with IT and Training teams to leverage technology through existing Aloha POS platform
Ensuring crew, GMs and DMs have the skills required for success and growth in the organization
Working collaboratively with Global Operations Services in testing, rolling out and implementing any and all new 4 wall initiatives – process, equipment, menu or technology related
Championing New Restaurant Openings, building the Wingstop culture success through approval, orientation, training, and communication
Ensuring consistent delivery of product quality, service, and food safety standards across all restaurants
Working collaboratively with Marketing to leverage social media platforms with both customers and team members
The ideal candidate will have a strong background in restaurant management, with experience overseeing multiple locations and district managers. Excellent leadership, communication, and problem-solving skills are essential, as well as a passion for delivering exceptional customer service.
Job Type: Full-time
Pay: $90,000.00 - $110,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: On the road

#J-18808-Ljbffr