Director, Website Governance

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management, and wealth management services. The Firm's employees serve clients worldwide, including corporations, governments, and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values: Leading with exceptional ideas, giving back, doing the right thing, and putting clients first. Morgan Stanley can provide a superior foundation for building a professional career-a place for people to learn, to achieve, to grow.

Overview:
We are looking for a Director, Website Governance to join a new team within Firmwide Marketing called Website Governance. Website Governance sits within the Digital Experience, Insights & Product (DPEI) organization and was created with the primary objective of establishing an enterprise-wide framework for website standards, adoption and maintenance across all of the Firm's global web properties as it pertains to data privacy, accessibility, branding and more. The Website Governance team will be guided by regulatory requirements and industry best practices, will bring together business teams each running their own digital properties with central direction, will implement solutions and routines to streamline disparate systems or documentation, and will advance the role of tooling and technology to help the Firm manage its websites in a coordinated and compliant manner in a rapidly transforming regulatory space.

The ideal candidate will be a proactive hand-raiser who can help the Head of Website Governance build this new function from the ground up and will be highly versed in the rapidly evolving data privacy landscape with experience leading implementation of cookie / consent management platforms for large, matrixed organizations. An emphasis on process, organization and relationship development is required for success in this role.
Job Summary:
Specific responsibilities for the role of Director, Website Governance include:
-Manage numerous stakeholder groups across the Firm as part of the enterprise-wide Website Governance operating model, preparing for and running highly organized working group sessions and meetings, including compiling or authoring meeting materials, crafting tight and timely agendas, capturing minutes and creating consistent formats for content delivery to senior leaders
-Manage Website Governance team operations, helping to drive connectivity across the team and ensuring all team initiatives are aligned with central objectives 
-Create actionable project timelines for the various working groups and help track progress in each key area, partnering with internal teams to ensure high quality of work that meets expectations
-Collaborate on the development of measurement framework for Website Governance; the creation of targets and benchmarks for areas like accessibility, data privacy, data capture standards and brand
-Develop rigorous program analytics templates and routines
-Support the development of central website standards/requirements focused on regulatory milestones and needs, and facilitate clear communication with business teams and digital product owners of each global web property to ensure adoption and adherence to central web standards; relationship management with partners in Legal, Compliance, Risk and Privacy as key collaborators on this effort
-Serve as key partner for the creation of a central website inventory, documenting all global public and authenticated domains across the enterprise; lead the collection of disparate documentation and the consolidation of that information into a streamlined template which meets audit-level needs and enables us to speak holistically about our digital footprint and web compliance
-Lead the documentation of all existing cookies placed on global websites to ensure comprehensive information is in place regarding owners, purpose, domain and more; futureproof cookie classification to reflect new standards for four categories in select regulatory markets
-Manage the implementation of cookie management platforms / tool across the enterprise, partnering with business teams and digital product owners across the Firm to ensure consistent adoption and interpretation of requirements 
-Develop cookie management processes, routines and governance standards
-Ensure data capture practices on web properties align with disclosure language on each website 

-5-7 years of relevant experience; financial services experience (or similarly regulated industry experience) preferred
-Deep knowledge of the evolving digital landscape and industry trends in this space, specifically around data privacy regulation, cookie management, accessibility standards, website best practices; this role provides updates to senior leaders on these topics and must be able to articulate and contextualize these themes
-Hands-on experience leading cookie management platforms or implementation with extensive knowledge about consent and data privacy regulation 
-Excellent communicator with executive-level written and verbal presentation skills
-Experience within digital asset management systems and technical management for website properties
-High attention to detail and organization with ability to prioritize and escalate appropriate themes and level of information to senior leadership 
-Combination of both an operational and strategic mindset; think expansively but be able to roll up sleeves and deliver near-term impact
-Lead through influence vs. authority and work in a highly collaborative environment with heavy emphasis on teamwork
-Self-starter who can work independently on multiple tasks; efficient time management and project management skills
--Excellent relationship-building capabilities with internal and external partners

Expected base pay rates for the role will be between $90,000 and $155,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).