Dispatcher

Radiant Plumbing & Air Conditioning: We have been the bright and quirky spot serving Austin and San Antonio since 1999. Our fun ads, top notch service, and outstanding customer service are what makes Radiant the 'go to' service company in the area. But where would we be without the heroes on our support team? We'd rather not find out! Apply to be a Radiant hero today!
The Good Stuff: Medical, Dental, Vision (Free medical plan option for employee)PTO, Paid Holidays, Paid Parental Leave401k with 4% company match$20-22/hrCompany provided laptop, monitor, and headset Job Duties: Organize & coordinate daily schedules based on call priority & technician abilityDispatch & debrief our techniciansMonitor performance of service techsCommunicate with customers in a timely & effective mannerUnderstand sales goals & hold team accountable What you need: HS Diploma or GED1+ year of dispatch experience, preferably dispatching techniciansProficiency with Microsoft Office or Google SuitePreferred experience using a Customer Service Software such as Service TitanHigh ability to multi-task and switch tasks quicklyExcellent organizational skills