Employee Engagement and Performance ManagerAbout us:Paysera is the first fintech company in Lithuania and an EU licensed e-money institution. We provide fast, convenient, and affordable financial services globally. Our services range from a payment gateway for e-shops, a finance management app, and money transfers worldwide.
With over 1 million app installs and growing, we aim to become an industry-leading super app that provides financial and lifestyle services across the globe. At Paysera, we are a start-up minded team, which means we thrive in a fast-paced environment and seek open communication while placing great focus on establishing our core company values. Join our vibrant international team of 500 people across 15 different cities worldwide.
We are seeking an Employee Engagement and Performance Manager to join our fintech product company Paysera. The Employee Engagement and Performance Manager will be primarily responsible for improving our approach to resource management, fostering a positive working environment, and promoting effective people management practices.
Your key responsibilities:Facilitate the continued development and definition of the Employee Engagement and Performance management department, including process development, technology solutions, and a skillset/talent management system;Liaise with delivery managers to understand their resource needs and development plans;Advocate for employee needs and work towards improving employee experiences;Monitor and report on employee performance, engagement levels, and team morale;Coordinate with human resources and hiring managers to ensure recruitment activities align with resource planning and forecasts;Foster a positive and collaborative work environment that encourages teamwork, innovation, and continuous improvement;Support current and future business needs through the development, engagement, motivation, and preservation of human capital;Establish and implement effective people management practices that promote employee engagement, career development, and work-life balance;Communicate and ensure understanding of company goals, values, and strategic objectives among team members;Resolve team conflicts and issues efficiently and ensure effective collaboration among team members;Perform routine daily tasks using ChatGPT or a similar tool to enhance efficiency and productivity.What we're looking for:Level of spoken and written English at least Upper Intermediate (B2) and higher;Excellent understanding of effective people management practices and agile principles;Experience in managerial IT roles (e.g., Project Manager, Team Lead, Scrum Master, etc.);Strong leadership skills with proven ability to foster a positive and engaging work environment;Exceptional problem-solving abilities and conflict resolution skills;Excellent verbal and written communication skills;Proficiency in using HRIS and performance management systems;Ability to inspire, motivate, and influence team members for optimal performance;Proven familiarity and experience with AI tools like ChatGPT and other technologies, demonstrating a capability to seamlessly integrate these into daily tasks.For candidates:Only selected candidates will be contacted, but we are grateful to all who send their CV.
Location:Ukraine, Poland, Georgia
Depends on candidate's experience and competence.
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