Employee Services Division Director

King County Metro Transit  is searching for an exceptional leader to serve as Director of Employee Services. King County is one of America's fastest-growing regions, and Executive Dow Constantine is building partnerships and working with employees to meet the key challenges facing the Northwest— Equity, Race, and Social Justice ,  Climate Change, and Regional Mobility .
To meet these challenges , the Division Director will oversee teams supporting Human Resources, Labor Relations, Organizational Health and Development and Recruiting for a rapidly growing organization of more than 6,000 employees. The division itself is made up of 120 talented and passionate employees who have a profound impact on Metro's ability to deliver quality services to County residents.
The Director will also serve on Metro's Leadership Team, the group of senior leaders charged with making critical budget, service and priority decisions for the organization.
ABOUT KING COUNTY METRO TRANSIT
Our mission is to provide the best possible public transportation services and improve regional mobility and quality of life in King County.
Founded in 1973, 2023 marked the 50th Anniversary of King County Metro, the largest transit agency in the Northwestern United States. Metro provides bus, on-demand, paratransit, vanpool and water taxi services, and operates the Seattle Streetcar, Sound Transit Link light rail and Sound Transit Express bus service.
Metro was named Best Large Transit Agency in North America by the American Public Transportation Association (APTA) in 2018. The agency also was recognized by the Federal Transit Administration (FTA) as the nation's most equitable agency in tackling climate change in 2022.
COMMITMENT TO EQUITY, RACE & SOCIAL JUSTICE
As the only county in the United States named after one of the most influential civil rights leaders in our nation's history, Martin Luther King, Jr. County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the artistic and social traditions of many cultures.
We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change.
ABOUT KING COUNTY (GREATER SEATTLE METRO AREA)
King County has a very strong and resilient economy and an environment where people and businesses can thrive. Located on Puget Sound in Washington State, and covering 2,134 square miles, King County is nearly twice as large as the average county in the United States. With more than 2 million people, it also ranks as the 13th most populous county in the nation.
King County is comprised of 39 cities and is truly an international destination, with over 100 languages spoken in the region and 30 million visitors annually. King County is home to the City of Seattle, suburban cities, small towns, islands, and rural communities, as well as forests, bodies of water, and farmlands.
Cities within King County frequently appear on "Best Places to Live" lists and it is #4 on the  Forbes  "The Best Places for Business and Careers" List. Many King County communities have highly rated schools, nationally recognized restaurants, vibrant recreation, and numerous cultural opportunities. Housing options range from easy-to-access islands, downtown high-rises, and distinct Seattle neighborhoods to suburban developments that boast walkable amenities.
KEY DELIVERABLES AND EXPECTATIONS
Reporting to Metro's Chief Administrative Officer the  Director of Employee Services  will provide collaborative leadership and a clearly articulated vision for ensuring that the department-wide people systems and policies are efficient, effective, equitable and continually improving.
Applying principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
The Division Director will:
Oversee the strategic and operational needs of the Division including human resources management, labor relations, and Organizational Health & Development.
Engage with leadership, labor partners and employees to strengthen our workplace culture; increase access to learning and development; build a more diverse and culturally responsive workforce; increase health, well-being, and safety; provide competitive, stable and equitable total compensation; and assure our systems and processes support this work.
Develop and oversee the division budget; determine and allocate resources.
Guide the development and implementation of short & long term strategic goals, vision, workforce management, performance measures, strategies, policies, best practices, and initiatives.
Engage and shape systems to promote an organizational culture that supports continuous improvement and embraces equity, race, and social justice for employees.
Foster a culture of innovation and sustained change with a strong sense of how to improve current products and services that are responsive to internal needs of employees and divisions and in service/alignment with King County's centralized labor, human resources, and career and culture teams.
Leverage the County's information and business intelligence systems to drive operational improvements with a focus on performance, measurement, and accountability.
Utilize internal and external resources, technology, and continuous improvement techniques to report metrics, improve processes, create more capacity, and deliver greater value to our customers and community.
Work with functional leaders to support and optimize organizational design and growth (procedures, structures, and systems).
THE IDEAL CANDIDATE FOR THIS ROLE WILL:
Bring a strong ability  to direct and provide strategic leadership to a large, highly unionized, and multi-faceted organizations, including working collaboratively at all levels.
Have a strong background  in organizational design and development with the understanding and strategic mindset to make the people systems work together.
Have an exceptional record  of successfully managing, developing, and implementing strategic initiatives and plans. Able to translate business strategy to roles of the division teams.
Be a champion  for Equity, Race & Social Justice. Understands that systematic racism and its long-term effects are pervasive in our society. Is comfortable having candid and sincere conversations with all employees and partners about race and equity in our work.
Understand how  to manage complex projects including scoping and organizing resources, developing work programs, and building and facilitating multi-disciplinary teams.
Be customer-focused  and  comfortable advising  and  partnering  with senior and executive-level management about complex initiatives, polices, and workplace/labor issues.
Have strategies and ideas  to continue to create a climate of employee engagement which supports the development, learning, coaching, and team building necessary for the workforce of the future.
Be an excellent  communicator and a culture that can "prioritizing and act" to keep decisions moving forward Able to synthesize complex ideas and concepts effectively in multiple settings with a diverse audience.
Be able to persevere and adapt  as required, while working in a multi-faceted and sometimes ambiguous environment.
Any combination  of education and experience.
How to Apply COMPENSATION & HOW TO APPLY
This exciting opportunity is open to all applicants. The salary for this position is $165,494– $209,773 annually (Range 84) and includes innovative and award-winning employer-paid medical, dental, and vision insurance, as well as a robust leave package. To see all of King County's benefits, please visit our web site at http://kingcounty.gov/jobs/benefits.aspx .
This position will remain  open until filled .  Applicants who apply by Monday, September 9, 2024  will receive first consideration in the process.  A cover letter and resume are  required . Please apply online at  www.kingcounty.gov/jobs .
For additional information or if you would like to request assistance in the application, please contact Julie Stephens at ********

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