Hi,
This is Sushil here from Syntricate Technologies Inc.
We are looking for an Engagement Manager at Florham Park, NJ. This is a full-time and hybrid role. If interested, please share your recent resume.
Role: Engagement Manager, Commercial & Investment Banking (CIB)
Location: Florham Park, New Jersey
Opportunity: Full Time
Hybrid: 2 days from Office & 3 days Remote
Travel: Occasionally (1-2 times in a quarter between Miami/Boston location per business priority for a day or two max)
Education, Experience, And Skills:
- Bachelor's degree in business, finance, or computer science.
- 5+ years of experience in technology services/products sales or technology service delivery engagement management in the banking industry.
- Technology Service delivery includes diverse ranges of services such as App Dev, banking Product implementations, automation, infrastructure, Dev-Ops, cloud implementations, AI/Client solution implementation, QA, Business Analysis, UAT, UI/UX, etc.
- Bilingual (English and Spanish).
- Good understanding of the financial industry in areas such as Corporate/wholesale lending, Syndicate loans, Corporate Finance and Private banking, Commercial banking.
- Ability to understand and manage software service delivery programs in a global delivery model, understanding client's business needs across technology transformation and having a good understanding of emerging technology trends.
- Ability to network well with diverse stakeholders across client's organization and ensure successful program setup to hand over to Delivery Managers.
- Ability to analyze customers' business drivers, technology service delivery expectations, and identify to drive continuous improvement from your delivery team.
- Proficiency in Microsoft Office tools to independently create artifacts and set benchmarks for supporting teams.
- Ability to drive POV and proposals including solutioning, business success parameters, and service delivery approach, resulting in consistent revenue growth and top CSAT.
- Self-motivated individual driven by absolute customer centricity, demonstrating best-in-class service delivery, innovation, and win-win partnership with Clients.
- Excellent communication and interpersonal skills.
Job Description:
- Build and maintain relationships with key stakeholders in the Commercial & Investment banking portfolio for a Global Client.
- Setup programs from the ground up in partnership with the delivery organization.
- Identify new business opportunities and develop proposals to secure new programs in partnership with Client Partners.
- Stay up to date with industry technology trends, Client business transformation, and fine-tune portfolio expansion strategies accordingly.
- Collaborate with other departments, such as delivery, talent acquisition, architecture, solutions, Cloud engineering, automation, marketing, and operations, to ensure a cohesive approach to portfolio expansion and service delivery.
- Monitor engagement performance metrics and provide regular reports to Client senior management and your Delivery Management.
- Foster a positive and productive work environment that encourages teamwork, innovation, and collaboration.
- Proactively network with diverse stakeholders across Client locations to showcase our capabilities, delivery performance, and value adds, in partnership with Client Partners and Delivery Managers.
- Foster a continuous learning, continuous improvement, automation-first, appreciative, and fun culture across your engagement teams.
- Celebrate small achievements with teams and actively promote diversity in team expansion.
Thanks & Regards,
Sushil Kumar Kwatra
Syntricate Technologies Inc.
Email to: ********
******** (USA)
MBE & E-Verify Certified
IT Services & Solutions | IT Staffing Consulting | Software & System Implementation
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