Engineer - Developer Experience

You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
The Chief Technology Officer Organization's vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.
The Developer Advocacy team are dedicated to helping our engineering community develop and deploy code faster and safer. The Engineer will focus on developer relations, providing hands-on engineering guidance and support to drive community adoption of the patterns, practices, and tooling that make up Building Software the Amex Way. 

Essential to this role is the ability to pick up new technical skills quickly, overcome teething problems on new tech stacks and have the growth mindset to be an early adopter of new elements in the Amex Way while bringing other engineers with you on the journey. The Developer Advocacy team is also responsible for encouraging our engineering community to make Open Source contributions.

Engineers on this team engage in large multi-year programs focused on operationalizing the way code is designed and written at American Express.

You will work with others providing a strong and credible presence within specific internal communication channels (e.g. Slack) to promote and provide mentorship for engineers. As the "voice of the engineer", you'll collaborate with teams that provide services and support, in order to remove friction and improve product utilization. In addition, you'll support the market leaders, by inspiring growth mindset within the developer community.

"We have fun!" is one of our principles. You'll actively contribute and participate in adoption events and discussions (DevCons, Guild meetings, campus events, etc.)
Minimum Qualifications:
Excellent problem-solving skills combined with self-motivation to pick up new technical stacks quickly and bring others with you on the journey
Empathy for the challenges of software development and active curiosity about overcoming these challenges through software development, training and solution support
Excellent oral communications with a passion for listening and helping engineers find solutions for their business needs and opportunities
Superb networking skills and the ability to work cooperatively with and gain the respect of software developers and influencers
Ability to give constructive feedback to engineering teams that are service providers, to increase product adoption and remove areas of friction

Preferred Qualifications:
Experience mentoring others
Phenomenal developer skills
Experience advocating for engineers and helping them learn and use new technology
Up to 2 years of software development experience in a professional environment and/orcomparable experience such as:Understanding of Agile or other rapid application development methods
Exposure to design and coding across one or more platforms and languages as 
appropriate
Exposure to methods relating to application design, software development, and 
automated testing
General knowledge of distributed (multi-tiered) systems, algorithms, and relational 
databases
Understanding of object-oriented design and coding with variety of languages

Bachelor's Degree in computer science, computer engineering, or related field required

Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries 
Bonus incentives 
6% Company Match on retirement savings plan 
Free financial coaching and financial well-being support 
Comprehensive medical, dental, vision, life insurance, and disability benefits 
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
Free and confidential counseling support through our Healthy Minds program 
Career development and training opportunities

For a full list of Team Amex benefits, visit ourColleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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