About Us Are you ready to join a community leading in innovative teaching and learning?
Kennesaw State University is one of the 50 largest public institutions in the country.
With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges.
We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students.
Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe.
Our university's vibrant culture, career opportunities, mission and values and rich benefits make us an employer of choice.
We are part of the University System of Georgia .
Kennesaw State will exemplify the power and promise of a student-centered, research-driven university.
Our institutional values are student-inspired, promise-fulfilling, true to ourselves, elevational, open and impact-generating.
In addition, we support the University System of Georgia core values of accountability, excellence, integrity and respect.
We are searching for talented people to join Kennesaw State University.
Come to KSU and find your passion.
Location Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.
Job Summary Operates, supports and provides enterprise servers, storage, datacenter, and related services and solutions provided by the Enterprise Compute and Storage Engineering group.
Responsibilities include but are not limited to servers, storage, backup and data protection, virtualization, containerization, datacenter management, directory and authentication services, and cloud infrastructure services.
Responsibilities KEY RESPONSIBILITIES: - 1.
Operates and supports enterprise compute and storage related systems, services and solutions, ensuring their quality, stability, recoverability, and security 2.
Diagnoses and resolves problems and services open tickets 3.
Maintains documentation of existing systems, services, processes, and procedures 4.
Provides on call support responding to incidents on nights and weekends Required Qualifications Educational Requirements High school diploma or equivalent Required Experience One (1) year of IT experience Preferred Qualifications Preferred Educational Qualifications Undergraduate or advanced degree from an accredited institution of higher education in Computer Science or related field Preferred Experience Experience working with data storage systems in an institute of higher education Must be aware of current technologies and industry best practices for the areas of responsibility Knowledge, Skills, & Abilities ABILITIES Able to function with autonomy, making sound and timely decisions as appropriate, and using good judgement to determine which decisions should be escalated Able to diagnose and resolve problems Able to identify problems and take appropriate action Able to handle multiple tasks or projects at one time meeting assigned deadlines KNOWLEDGE Extensive knowledge of datacenter operations in the following areas: systems, storage, data protection, virtualization, cloud services, and datacenter operations Extensive knowledge of server and storage infrastructure operations SKILLS Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office.
Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect.
These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.
More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer.
The University is committed to maintaining a fair and respectful environment for living, work and study.
To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.
For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeokennesaw.edu.
Other Information This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time This position does not require security clearance.
Background Check Standard Enhanced Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation.
Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment.
Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process.
Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf