Field Support Supervisor

Details of the offer

FIELD SUPPORT SUPERVISORClick Here to Apply OnlineJob Description Eurest Salary:$77000 /yearPay Grade:13Other Forms of Compensation: As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities.
We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries.
As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.Our company is innovative, high performing and fast growing.
Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results.
And did we mention we work with exciting companies and at interesting locations?Come grow your career with Eurest.Job Summary
Lead the day-to-day functions of the audiovisual office by establishing company policies and procedures.
Accountable for the set-up, operation, and strike of all audiovisual sets.
Ensure the maximum in client service, operational efficiency, and profitability levels.
Essential Duties and Responsibilities:Subject matter expert on event utilization of supported technologies, including Teams, HD video recording, live video and audio streaming, video teleconferencing (VTC), and telepresence.Provide customer service and support including technical troubleshooting and operational assistance, including event support.Monitor team communications and deliverablesTrack equipment, including maintaining asset tracking program.
Complete weekly equipment checks and completing periodic audits of inventory lists.Maintain current industry and campus knowledge and contribute to business improvements, ensuring all support services are effective and competitive.Assist with the onboarding of new services, including training staff, creating process documentation, and identifying equipment for purchase.Identify root issues in the delivery of support services and assist with development and implementation of corresponding solutions.Maintain key relationships with stakeholders, including Microsoft product groups, event teams, Microsoft Production Studios, Microsoft Learning, third-party vendors, etc.
Experience & Qualifications Required:Minimum of 3 years' experience in the AV industryMust have working understanding of modern web conferencing and live video technologiesMust be knowledgeable in audio and presentation systems, including control systemsMust be able to troubleshoot audiovisual systems and equipment, including remotelyBackground customer service or hospitality experience requiredCertification in AV technology or related courses (preferred).Intermmediate Knowledge of Audio - microphones, speakers, sound systems, channel mixers, termmediate Knowledge of Video - LCD, LED, projectors, screens, monitors, Camera etc.Lighting - GOBO, gels, uplighting, basic lighting kits, stage lighting, puters - Advanced knowledge of PC and Mac software for streaming & web casting Apply to Eurest todayEurest is a member of Compass Group USAClick here to Learn More about the Compass Story Compass Group is an equal opportunity employer.
At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.
While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Eurest maintains a drug-free workplace.Applications are accepted on an ongoing basis.Associates at Eurest are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)For positions in Washington State or to be performed Remotely, click here for paid time off benefits information.Req ID: 1358376Eurest TARANPREET TANDON [[req_classification]]


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