Front Desk Coordinator II Location Front Royal, VA : We are looking for a Front Desk Coordinator II to join our Shenandoah Valley Orthodontics Team in Winchester & Front Royal, Virginia. If you are looking for an opportunity to be a part of a growing company and industry leader, Smile Doctors is the place for you. We operate the largest national network of orthodontic clinics with locations in more than 20 states. At Smile Doctors, we excel at providing exceptional patient care. What We Offer Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first full year + paid holidays Discounts on braces and clear aligners for you and your family members What You'll Do Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses Verifies insurance information, investigates any issues, and works towards a resolution Makes changes to the patient schedule as necessary Presents contracts to patients, coordinates payment arrangements and/or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Consistently encourages/presents patients with non-clinical ways to utilize the Smile Doctors Anywhere application to support their experience throughout the course of treatment Communicates office supply requirements to the Practice Director for monthly supply orders What You'll Need High School Diploma or equivalent required Six (6) months as a Smile Doctors Front Desk Coordinator I Bilingual a plus, but not required Intermediate knowledge of Microsoft Teams and Outlook This is the perfect opportunity to grow with an expanding organization! Apply today! Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.
