Genesys Engineer - Remote

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
ResponsibilitiesInstallation, configuration and testing of Genesys softwareSupport large implementations of the Genesys product suiteDaily operations and maintenanceRequirements3+ years experiences with:
Genesys Enterprise Routing solutionsGenesys T-Server and I-Server integrationsGenesys SIP ServerGenesys Voice Portal (GVP)Genesys ReportingDesired2+ years experience with:
Genesys eServicesGenesys Workforce ManagementGenesys Agent Desktops (GAD and iWS)Genesys Info Mart and Interactive InsightsJ2EE (Java, Servlets, JSP, EJB, JSF).NET (C#, ASP.NET, ADO.NET)Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.

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