As a Talent Acquisition Operations Specialist, you will be part of a talented team responsible for partnering with the recruitment organization and our downstream HR partners to continuously improve our recruiter and candidate experience.
** Monitoring email inquiries sent to the careers and/or recruiting accommodations mailboxes using salesforceCreate and maintain job aids to assist recruiters with system steps and procedural guidanceParticipate as a team member in agile pod work to enhance the Workday Recruiting experienceProvide accurate, complete, and timely responses on a variety of inquiriesPerform audits and assist with team projectsEngage with recruiters, candidates, hiring managers or HR partner groups to resolve system issues and coach on appropriate steps/proceduresBuild and maintain relationships with internal clientsLeverage appropriate communication channels that influence and achieve intended outcomesExhibit a high level of personal ownership, confidentiality, and flexibilityHelp management identify and implement process improvement strategies that enhance the customer experience and/or operational efficiency Basic * At least 1 year of recruiting or HR operations experienceAt least 1 year of customer service experience within a corporate environmentProficiency with Google SuiteDemonstrated customer service skills, attention to detail and decision-making skillsExcellent written and verbal communication skills Preferred * *** 1+ year of system administration experience1+ year of Workday Recruiting experienceExperience Working in an Agile environment1 year of process management experience1 year of Workday Recruiting experienceExperience with Salesforce Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.