Human Resources Specialist (Cas)

Position SummaryClassified as: Confidential Administrative Support (PSL I or II, depending on the qualifications of the successful finalist)Full-time position available on or after April 1, 2024 in Human Resources.This position will perform administrative, technical, and analytical work in support of the University's Employee Services unit, including benefits, leaves of absence, employment transactions, benefit transactions, and perform related duties as assigned. In addition to administrative functions, the incumbent will research and provide analyses based on applicable state and federal laws, technical letters, executive orders, collective bargaining agreements, policies, procedures, and best practices. The incumbent will perform varied and complex work that includes doing research and analysis; providing recommendations on policy and procedure; providing guidance, training, and advice; ensuring compliance; and preparing reports for areas of responsibility. Incumbent will serve as a resource to university students, staff, and managers and will be responsible for preparing complex reports and handling work tasks of a highly confidential and sensitive nature, including in support of developing management's positions with regard to meet and confer, collective bargaining, and responding to grievances/complaints.The Confidential Admin Support Level I position is non-exempt. Incumbents at this level will work under direct supervision and are able to demonstrate a basic understanding of the standard principles and terminology associated with the position, address common problems of limited scope, and demonstrate work-ready communication skills.The Confidential Admin Support Level II position is exempt. Incumbents at this level will work under general supervision and possess the experience to be fully proficient in performing most or all of the work assignments independently while applying judgement to solve a wide range of human resources-related inquiries using effective communication and listening skills.The position will be hired at the appropriate level based on the qualifications of the successful candidate.Job DutiesDuties include but are not limited to:Respond to general questions regarding benefit eligibility and benefits enrollment.Assist employees with understanding benefit programs, standard enrollment processes and deadlines; respond to questions and concerns, sometimes of a sensitive and confidential nature.Ensure compliance with applicable laws including, but not limited to, HIPAA, COBRA, and ACA/Covered California.Assist in ensuring ACA compliance in hiring processes and that codes are entered and audited for accuracy and timeliness for all university employees.Assist with the processing of benefit enrollments, cancellations, and changes through various systems; tracking, auditing and confirming enrollments, troubleshooting, and records maintenance; assess, research, and resolve various and complex/unique benefits systems and/or enrollment issues.Act as liaison between various agencies, including CalPERS, State Controller's Office (SCO), CSU Chancellor's Office, to research and resolve identified issues with limited or conflicting direction or guidance.Research and determine validity of SCO accounts receivables and notify benefits eligible employees of accounts receivable collections ensuring compliance with applicable laws, regulations, and procedures.Maintain confidential records and information.Assist with composing and publishing university communications regarding benefits programs; organize and coordinate various benefit related workshops for campus employees (i.e. Benefits Fair); ensure website and other informational materials are up to date with regard to areas of responsibility.Process Dependent Eligibility Verification (DEV) forms and update in CHRS/PeopleSoft.Generate proof of insurance/termination of coverage letters as needed.Assist in administering COBRA.Assist in administering the Fee Waiver program, including tracking, approving, and communicating with other CSU campuses.Serve as CalPERS Election Officer.Perform data collection, data entry, and data analysis as needed.Establish and maintain filing and reporting systems.Run reports from the Human Resources Information System systems and assist with auditing as needed.Maintain comprehensive, up-to-date knowledge of multiple programs, regulations, applicable laws, procedures, policies, collective bargaining agreements, technical letters, and MOUs related to benefits and leaves of absence and eligibility for active and retired faculty, staff, and management.Initiate notices; develop, monitor, and maintain tracking system; respond to routine and complex questions related to leaves (i.e. PDL, FMLA, ADA.)Implement return to work program for industrial and non-industrial injuries ensuring compliance with applicable laws and policies including ADA and FEHA.Coordinate with employees and managers to ensure transitional employment is provided as appropriate per applicable laws and policies including ADA and FEHA.Assist/participate (alongside ADA Coordinator) in the interactive process and reasonable accommodation requests.Participate as subject matter expert with regard to benefits, disability, and leaves programs.Maintain comprehensive up-to-date knowledge of workers' compensation regulations, programs, policies, procedures, and benefits.Manage workers' compensation claims and act as liaison between third-party administrator, employee, management, and campus Safety and Risk Management.Provide related training to leads, supervisors, and managers.Advise employees and managers on workers' compensation benefits, filing procedures and deadlines ensuring legal compliance; investigate and gather information to complete initial claim filing process and follow up as necessary. Manage files and case through life of claim ensuring completeness, accuracy and organization for OSHA reporting and other needs. Analyze and provide input regarding settlement resolution.Act as liaison to coordinate and participate with appropriate parties and campus ADA Coordinator on crossover cases, modified duty, return to work program, and/or accommodation issues.Maintain comprehensive knowledge of CSU sponsored life and disability benefit programs to advise employees and dependents of eligibility and program benefits; complete employer portions of applications; troubleshoot and assist employees to resolve benefit delivery issues.Assist with managing Employee Services email account; responsible for communicating and acknowledging leave requests; forward as necessary to the Employee Services Manager.Assist with development of processing guides and tracking systems related to leaves of absence; maintain confidential leave of absence/medical files/records.Perform data input for leave of absence transactions to CHRS/PeopleSoft (Human Resources Information System); verify accuracy and identify discrepancies.Assist with preparation of leave request memos.Maintain spreadsheets for various leaves of absence processes.Explain and interpret Human Resources policies, procedures, and practices to internal and external customers.Assist professional staff in performing and conducting studies, special projects, administrative and technical functions.Assist with interpretation and administration of collective bargaining agreements in areas of assigned responsibility; assist in recommending management collective bargaining proposals in areas of responsibility and prepare related data and information to support management proposals.Provide back-up support to department administrators for confidential functions.Develop presentations and participate in New Employee Orientation and New Faculty Orientation (NEO/NFO) as required.Assist in maintaining accurate website content for area of responsibility.Other duties as assigned.Minimum QualificationsEducation: Bachelor's degree from an accredited college or university with an emphasis in human resources, public administration, business administration, or a related field OR a combination of education and experience which demonstrates the ability to perform the essential functions of the position.Experience: Full-time equivalent of one year of directly related work experience, which has provided exposure to administrative personnel procedures in areas such as benefits and leaves of absence; Human Resources Information System administrative support; Human Resources office administration, or general employment/payroll-related transactions.Preferred QualificationsFull-time equivalent of three years of directly related work experience, which has provided exposure to administrative personnel procedures in areas such as benefits and leaves of absence; Human Resources Information System administrative support; Human Resources office administration, or general employment/payroll related transactions.Experience in a complex public sector, academic, or human resources environment highly desirable.Experience with complex employee benefit programs and systems, workers compensation programs, leaves programs, workplace health and safety issues, OSHA Requirements.Experience with utilizing a HRIS system/database, preferably Peoplesoft.Experience interpreting and implementing terms of collective bargaining agreements.Human Resources certification (e.g., SHRM, IPMA, CALPELRA).Human Resources experience in a union/public agency environment.Knowledge, Skills, AbilitiesAbility to build and maintain positive working relationships with co-workers, other University employees, outside agencies, and the public using principles of good customer service.Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting employment including collective bargaining agreements, federal and state laws, CSU and CSUS policies and procedures.Ability to independently analyze and make decisions and recommendations regarding programs, procedures, and operations with regard to areas of responsibility.Ability to understand problems from a broader perspective and anticipate their impact.Ability to use judgment and discretion in independently developing solutions to moderately complex and confidential problems within established procedural guidelines.Ability to follow verbal and written instructions accurately with an attention to detail.Ability to communicate clearly and concisely, both orally and in writing. Ability to convey complex information to a variety of audiences.Ability to develop, coordinate and present training in areas of responsibility.Ability to maintain composure and tact during high stress situations and under heavy workload, with conflicting priorities, frequent interruptions, and other demands.Ability to plan and organize multiple tasks and prioritize work, including setting and meeting deadlines.Ability to maintain confidentiality.Intermediate to advanced-level computer knowledge and skills (e.g. Microsoft Outlook, Microsoft Office, HRIS, applicant tracking, and learning management systems.)Salary RangeAnticipated salary will be $4,058 - $4,910 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. Compensation & BenefitsCommensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year.Link to Benefits Summary:CSU Employee Benefit Summary How to ApplyTo be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the "Apply Now" button on this page.Application DeadlineOPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER FEBRUARY 29, 2024. (Applications received after the screening date will be considered at the discretion of the university.)Criminal Background Clearance NoticeSatisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.Additional InformationCampus & AreaCalifornia State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West's No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.Clery Act DisclosurePursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.Equal Employment OpportunityThe university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form .CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE