Infrastructure Group Manager - Svp

The Infrastructure Group Manager is a senior management-level position responsible for managing and guiding a team that ensures efficient and effective Citi infrastructure in coordination with the Technology Team. The overall objective of this role is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.

Responsibilities:
Develop strategies to meet business strategy goals and demonstrate in-depth understanding of how Technology Infrastructure integrates within the overall technology function to achieve objectives
Lead and motivate a team, conducting managerial responsibilities such as performance evaluation and management, employee selection, compensation, budget management and resource planning
Resolve issues that have impact beyond own area and apply in-depth understanding of concepts and procedures within own area and basic knowledge of other areas
Provide services by using insights from stakeholder/partner relationships, actively seeking information to understand issues, expectations and needs
Ensure essential procedures are followed and contributes to defining standards and recommend reengineering efforts for continuous improvement
Provide evaluative judgment based on analysis of information in complicated, unique and dynamic situations, drawing on diverse range of internal and external sources
Persuade and influence others through communication and diplomacy skills and negotiate with external parties as needed
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Develop and implement data visualization strategies to present key insights to stakeholders.
Analyze banking operations to identify areas for process improvement and efficiency gains.
Collaborate with cross-functional teams to gather and analyze data relevant to business objectives.
Create dynamic dashboards and reports that clearly convey relevant information and foster informed decision-making.
Support the development of new processes and best practices based on data analysis findings.
Implement data analytics tools and technologies that enhance the organization's capabilities.
Train team members and stakeholders on data visualization techniques and their application in process improvement.

Qualifications:
10+ years of experience in a technology infrastructure role with experience in people and project management and selected infrastructure technologies
Experience in financial services or large complex and/or global environment preferred
Consistently demonstrate clear and concise written and verbal communication with ability to communicate technical concepts to a non-technical audience
Proven ability to develop projects required for design of metrics, analytical tools, benchmarking activities and identification of best practices
Proven analytical, diagnostic and prioritizing skills with focus on execution and attention to detail
Demonstrated ability to both work independently and partner with virtual teams in a high-pressure matrix environment
Demonstrated ability to take ownership of various parts of a project/initiative with tight deadlines or unexpected changes in expectation/ requirements
Proven experience in data visualization, particularly in the banking or financial services industry.
Strong proficiency in data visualization tools such as Tableau, Power BI, or similar platforms.
Proven ability to analyze complex datasets and translate findings into actionable insights.
A solid understanding of process improvement methodologies, such as Lean or Six Sigma.
Excellent communication skills, with the ability to present complex concepts clearly and concisely to varied audiences.

Demonstrated experience collaborating with cross-functional teams in a fast-paced environment
Education:
Bachelor's degree/University degree or equivalent experience
Master's degree preferred

Responsibilities
Develop and implement data visualization strategies to present key insights to stakeholders.
Analyze banking operations to identify areas for process improvement and efficiency gains.
Collaborate with cross-functional teams to gather and analyze data relevant to business objectives.
Create dynamic dashboards and reports that clearly convey relevant information and foster informed decision-making.
Support the development of new processes and best practices based on data analysis findings.
Implement data analytics tools and technologies that enhance the organization's capabilities.
Train team members and stakeholders on data visualization techniques and their application in process improvement.

Requirements
Proven experience in data visualization, particularly in the banking or financial services industryStrong proficiency in data visualization tools such as Tableau, Power BI, or similar platforms.
Proven ability to analyze complex datasets and translate findings into actionable insights.
A solid understanding of process improvement methodologies, such as Lean or Six Sigma.
Excellent communication skills, with the ability to present complex concepts clearly and concisely to varied audiences.
Demonstrated experience collaborating with cross-functional teams in a fast-paced environment.

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Job Family Group:
Technology------------------------------------------------------
Job Family:
Infrastructure------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Irving Texas United States------------------------------------------------------
Primary Location Full Time Salary Range:
$156,160.00 - $234,240.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
Nov 20, 2024------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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