Are you looking for that next IT leadership opportunity in your career? Check out this full time, direct hire, leadership role!
Position:
IT Infrastructure Team Lead
Location:
Hoffman Estates, IL (5 days/week onsite) – potential for some as-needed travel 5-10% of the time (US, Canada, Brazil, Mexico)
Salary:
110k + bonus
Interview Process:
3 rounds
Job Description:
-The infrastructure team lead would be based out of our Chicago office (Hoffman Estates) and would be responsible to oversee the different sections of the infrastructure team, this would include but not limited to server, network, cloud and cybersecurity operations.
-To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Responsibilities include up to and not limited to:
-Take ownership of escalated issues as 3rd line of support and resolving any queries within SLA, demonstrating ability to analyze, triage, and remediate incidents.
-Provide technical guidance and support across different areas of infrastructure projects and tasks.
-Support several technical environments including but not limited to LAN, WAN, SD-WAN.
-Have a strong understanding of server hardware and software. MS Server ******** .
-Virtualization – Hyper-V, VMWare, etc.
-Assists in the creation and implementation of security solutions, which may include conducting vendor risk assessments.
-Implements new or upgraded security measures or controls, and documents system or process changes.
-Coordinate the development and delivery of security awareness programs and educate staff about security risks and opportunities.
-Responsible for system operation, architectural input, developing and maintaining our cloud environment.
-Maintain and develop good working relationships with colleagues, other departmental members and suppliers.
-Mentor the Infrastructure team members.
Minimum Requirements:
-Bachelor's Degree and 5+ years of Infrastructure related experience in areas such as networking, server, cloud (Azure) and cybersecurity operations, etc.
-Moderate knowledge of networking fundamentals (Switches, routers, wireless, etc.).
-Moderate knowledge of server environments HW and SW
-Moderate knowledge of cloud (Azure)
-Moderate knowledge of security-related technologies and their functions (IDS, IPS, EDR, IRP, FW, WAF, SIEM, etc.).
-Moderate protocol analysis experience (Wireshark, tcpdump, Netwitness, Snort, Bro, etc.).
-Basic programming skills in various disciplines including scripting languages.
-Proficient skill of Microsoft Excel, basic skills of Microsoft Word, PowerPoint, and Outlook.
-Exceptional organizational skills and flexibility working in a fast-paced setting.
-Remarkable customer service skills: good listener, excellent follow-up, and willing to support and help others.
-Japanese or German knowledge is a plus.
Certifications:
CCNA/CCNP
MCSA, MCSD, MCSE
AZ-104/AZ-800/801
AZ-500/CCSP/CISSP
Intake Notes:
Leads server, network, cloud, security personnel that make up the infra team
JOAT skillset
Cloud and Networking are the most important – server is less important because moving to cloud
Tier 3 support
Deployed SD WAN a few years ago – provider supports
Strong engineering (IT) background – one area of SME with 5+ years of focus in that area (for ex. network, server, etc) but exposure to other areas too
Does not need Team Lead title coming in
Currently team of 4 + 2 being hired = will be 6 in total
NA operations – about 1200 users – medium sized org experience
Approx. 125 servers
Approx. 100 network devices
Industry exp not important
Powershell – read/understand – automation of manual tasks – not too concerned about this
Projects : Azure cloud migration, network refresh project annually (5 years plan, focus on different area within network one year at a time), Server refresh (same as network 5 year plan)
No candidates in consideration at this time
Posted a week or two and have some direct applicants to review
Released to a few agencies
Top Tech:
Azure Cloud Support (starting migration, done assessments with MS) – Cloud Admin will be expert this will be a back up to them
Cisco route/switch – firewalls (Next Gen firewalls) – Radius – ISE
Cybersecurity exposure – can provide guidance for security analyst
Nice-have:
Team Lead, Team Development experience
Strong documentation exp.
Cross-training exp.
PM experience
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