Position Summary:
As an IT Systems Engineer reporting to the Director of Information Technology. You will be part of a team responsible for the performance, stability, and operations of the internal IT infrastructure. This includes: evaluating new technologies, hands-on technical support, standards and process improvement, and vendor management. This person will support and augment the current team and will play a key hands-on role.
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
Department:
Information Technology (IT)
Reports to:
IT Director
Status:
Full-Time, Salary
Responsibilities:
· Perform day to day administration to ensure performance, stability, and capacity of cloud-based systems.
· Define, procure, and implement Microsoft 365 solutions aligned with Middlesex standards.
· Ensure license compliance for Middlesex, optimizing costs and benefits while identifying opportunities for consolidation or upgrades.
· Develop and maintain cloud solutions aligned with company objectives.
· Deploy new applications to the cloud. Migrate existing applications from on-premises infrastructure to the cloud.
· Optimize resources to ensure cost-effectiveness.
· Ensure data security and compliance with industry standards.
· Assist with defining, procuring and implementing IT infrastructure, support, and services consistent with Middlesex standards & guidelines.
· Identify, coordinate, and communicate resource requirements to support cloud technologies.
· Lead and support efforts related to data center consolidations and cloud first strategy.
· Provide L2/3 support for the end-user computing environment and assist during major initiatives and high-ticket volumes.
· Monitor, plan, and coordinate the distribution of software, policies, hotfixes, security patches, and service packs.
· Create and maintain technical documentation and drive process improvement with standard operating procedures.
· Mentor service desk staff, promote a strong team environment and knowledge sharing
· On-call support during non-standard business hours as needed
· A limited amount of travel may be required.
Qualifications:
· BS/BA in computer science, engineering, or relevant field; or equivalent job experience
· Experience: 5+ years of system, cloud, and support experience in IT
· Knowledge of Windows Servers, Microsoft O365, Entra ID, Azure, Intune and Defender required
· Base knowledge of Windows domains, Group Policy Objects, Active Directory
· Familiarity with VMware and Meraki a plus
Experience in analysis, implementation, and evaluation of IT systems and their specifications
· Sound understanding of computer systems (hardware/software), networks, etc., including cloud concepts (e.g., PaaS, SaaS, IaaS)
· Familiarity with construction industry specific technologies, systems, and concepts a plus
Necessary Attributes:
· Must have exceptional communication skills both in written and verbal form
· Team player and with strong interpersonal skills
· Strong organizational and time management skills
· Attention to detail and follow-through a must
· Dedicated and hard working
· Strong customer service orientation
Please see HR for information on physical demands and work environment of this job.
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