It Systems Specialist

About the Role: We are seeking a skilled IT Systems Specialist to join our team and provide essential support for our ongoing operations and special projects. This role will involve a diverse range of responsibilities, from server administration and network troubleshooting to application support and configuration. Key Responsibilities: Server Management: Oversee server administration tasks, including onboarding and offboarding processes. Network Support: Troubleshoot network issues and configure network devices, with a focus on UniFi and Fortinet technologies. Application Support: Provide troubleshooting and support for various applications, including Microsoft 365. Project Assistance: Contribute to special projects, such as the deployment of SD-WAN across multiple locations. Technical Support: Assist with technical inquiries and provide timely solutions to IT-related problems. Documentation: Maintain accurate and up-to-date documentation of IT systems, processes, and configurations. Required Skills and Experience: Strong understanding of server administration, network infrastructure, and application support Proficiency in troubleshooting and problem-solving techniques Experience with Microsoft 365 and other productivity tools Knowledge of SQL or data warehousing (preferred) Excellent communication and interpersonal skills Ability to work independently and as part of a team Flexibility to work outside of standard business hours as needed Preferred Qualifications: Experience with SD-WAN technologies Certification in relevant IT fields (e.g., Microsoft, Cisco, CompTIA)