Full job description Employment Type:
Full time Shift:
12 Hour Day Shift Description: INTERDEPARTMENTAL APPLICATIONS ONLY What we offer: Education Assistance offered
Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater
Competitive wages; including weekend and night differentials
Generous paid time off program
Retirement Savings program with employer match starting on Day 1
Hours: Full Time day hours
About The Job: This position is responsible for assisting the Manager in managing daily operations. Provides staff training, coaching and support; issue identification, assessment and resolution; and technical support within the assigned work environment in order to achieve desired outcomes and compliance with Trinity Heath policies/procedures and standards. Provides input in hiring/firing decisions as well as performance appraisals. May perform quality reviews and analysis to support internal controls, monitor employee performance and assist in staff development, retention and selection.
What we are looking for: Education [formal]:
High school diploma or G.E.D.
Minimum Six months of post high school education required.
Associates Degree preferred.
Experience:
Minimum of two years of internal patient registration, billing or medical experience required. Knowledge of medical terminology desired.
Customer service background is required.
Working knowledge of computer operations and electronic interfaces is required
Must be comfortable operating in a collaborative, shared leadership environment.
Previous lead or supervisory experience is preferred.
Special Skills and Competencies:
Computer/PC experience/skills are required.
Typing (40 words per minute) or data entry skills (50-60 keystrokes per minute) required.
Excellent communication skills verbal & written, interpersonal skills are necessary in dealing with internal and external customers, including the ability to interpret customer requirements, recommend and take action to satisfy the customer's needs.
Accuracy, attentiveness to detail and time management skill required.
All offers are contingent upon the successful completion of references, background checks, pre-employment physical, drug screen and post offer exam. EEO Employer F/M/Veteran/Disabled In compliance with the ADA Amendments Act (ADAAA), VEVRAA, and Section 503, should you have a disability and would like to request an accommodation in order to apply for a currently open position with MercyOne North Iowa Medical Center, please call Human Resources at or email us at Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
