Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Employee discounts Wellness resources Hand & Stone Massage and Facial Spa is currently seeking candidates that are passionate about sales, as well as health and well-being. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facial, and hair removal services. With over 500 locations, the Hand & Stone brand is a leader in the membership-based spa service industry.
Hand & Stone Massage and Facial Spa of New City in Rockland County is looking for an extremely motivated, reliable, and enthusiastic Shift Lead who will report directly to the Spa Sales Assistant Manager.
Prior supervisor experience in a spa, health/fitness, or beauty sector is preferable. The successful candidate must have a proven track record of individual and team success in a sales/customer service driven environment. In this position, you will need to identify and solve problems as well as meet performance goals.
PRIMARY SUCCESS DETERMINANTS: RESULTS ORIENTED: Primarily focused on sales and customer service related targets. MOTIVATOR: Must be able to provide ongoing coaching and training to drive and motivate the Spa Sales Associates to hit their targets. COMMITTED: This is a full-time position and you must also be able to supervise Sales Associates at a busy Spa. We are looking for someone that is local to the area and is looking for a long term role in a stable and positive environment with opportunity for growth. Our Spa Associates are a critical link in ensuring that our customers' experience in our spa is nothing short of exceptional! Candidates with prior experience in sales or a membership driven environment is ideal but not required.
Qualifications and Requirements: SELLING memberships and delivering excellent customer service to existing and new members. Focusing on Membership Retention activities. Welcome and greet members/guests upon arrival. Answer phones, book appointments. Sell gift cards and upgrades. Follow proper filing procedures/file maintenance. Promote health/wellness benefits of massage therapy. Maintain a professional and clean work environment & appearance. Positive, energetic attitude. Team player. Perform various other duties as assigned. Supervisor and sales experience in a retail setting. Proven track record in surpassing membership and retail sales goals. Possessing a strong attention to detail. Proficient in spreadsheet applications is a must. What's In It for You? Hourly wage ($16-$24) Dependent on Experience; Plus, Commissions and Bonuses. Flexible Schedules. Professional and Safe Work Environment. Employee Discounts. Employee Rewards Program/Employee Referral Bonus. Contests. Opportunity for Career Growth.
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