Learning & Organizational Development Specialist

The vision of Clinical Health Network for Transformation (CHN) is to better fulfill the mission and promise of Planned Parenthood to bring high-quality, affordable care to every member of our communities. CHN is a collaboration between Planned Parenthood affiliates across the United States. CHN is looking for individuals who are committed to supporting our shared goal of strengthening and enhancing our awareness and commitment to advancing the cause of health and race equity in our organization.
Clinical Health Network (CHN) is a managed health services organization that values innovation, equity, agility, and grit.  CHN's learning organization has a focus on expanding an individual capabilities to ensure the delivery of superior health services. The Learning and Organizational Development Team is focused on creating, acquiring, and transferring knowledge to CHN employees.   CHN believes that continuous improvement is the foundation for long-term success and that continuous learning is the core competency that enables high performance. This work will run in parallel to the creation of CHN specific learning initiatives that are essential to multiple CHN functions. The Learning and Development Specialist develops online training and e-learning for specific functions, i.e., Patient Access, Revenue Cycle, Financial Verification, and other corporate functions.  
\n Essential FunctionsLearning & Development (L&D) Specialist uses proven experience and abilities to fully engage learners in a structured organizational learning environment and enhance their job performance through application of a systematic instructional design model Consults with leaders and business partners to determine most effective instructional methods and tools based on needs assessment and/or specified training needs Utilizes industry best practices to design, develop, and deliver learning events that are effective, measurable, and timely to an audience that encompasses individual contributors through senior leaders Proactively leverages new methodologies and learning technologies to enhance instruction and employee outcomes Evaluates learning and development programs, and reports on measured results, modifying training programs when necessary to adapt to business or work environment changes Leads the development, ongoing maintenance, and management of training processes, procedures, and standards for the L&D function Demonstrates the principles of adult learning, time and classroom management skills, and delivers leadership and core competency development for new and incumbent employees Embraces new technology.  Stay informed of learning enablers for next-generation learning-management systems, virtual classrooms, mobile-learning apps, embedded performance-support systems, polling software, learning-video platforms, learning-assessment and -measurement platforms, and open online coursesCreates and promotes a culture of continuous improvement Ensures compliance with all CHN and affiliate policies and state and federal regulations Demonstrates a commitment to CHN and Planned Parenthood's mission related to health equity, especially centering racial equity, and deep sense of accountability to community Demonstrates a commitment to learning about and enhancing practices related to racial equity and the impact of structural racism on healthcare systems Provides positive and development feedback and accountability related to practices including, but not limited to, equity  The above duties and responsibilities are not an exhaustive list of required responsibilities, duties, and skills. Other duties may be added, and this job description can be amended at any time.  Qualifications and Experience (Required)Bachelor's degree or equivalent experience 3-5 years of experience developing training strategies and curriculums for leadership development and technical trainingDemonstrated experience in gathering learning requirements from a broad range of stakeholdersDemonstrated experience in leveraging collaborative web-based tools, mobile learning, and social media to deliver effective training and knowledge sharing Possesses a deep level of curiosity to understand new business functions and work Advanced facilitation skills with experience in all phases of the instructional design process for adult learning Willingness to travel in accordance with the needs of the position, as outlined in the essential functions. Compliance with all CHN travel policies, including safety guidelines while operating a personal vehicle    Qualifications and Experience (Preferred)Master's in Training & Development, Education, Human Resources, Psychology, Business, or related field; an equivalent of the same in working experience is also acceptableCurrent membership in a national training organization (such as American Society for Training and Development) and certification as a training professional. Training experience in a healthcare organization EHR Experience, EPIC is a plus (Patient Access, Financial Verification/Clearance or Revenue Cycle Management)  Key RequirementsCommitment to advancing race(+) equity in one's work: interested in expanding knowledge about the role that racial inequity plays in our societyAwareness of multiple group identities and their dynamics, bringing a high level of self-awareness about personal identity, empathy, and humility to interpersonal interactionsDemonstrated ability to communicate clearly and directly as well as hear and act on feedback related to identity and equity with the aim to learnStrong sense of accountability to equitable practicesUnderstanding of the impact of identity dynamics on organizational cultureCommitment to CHN and Planned Parenthood's In This Together service ethos, workplace values, and service standard
\n$59,178 - $88,768 a year
CHN believes in fair and equitable pay. Above is the pay range for this role. Please note that actual salaries may vary within the range, based on factors including, but not limited to, education, training, experience, professional achievement, and business need.
CHN provides employees with a competitive benefits package; some highlights include the following:
- Health Care Coverage (Medical, Dental, & Vision); eligibility for full-time, regular employees on date of hire 
- Flexible Spending Accounts and Health Savings Account 
- Short-Term Disability and Basic Life & AD&D Insurance provided by CHN 
- Voluntary elections for Long Term Disability and Additional Life & AD&D Insurance available at cost 
- Employee Assistance Program 
- Retirement Plan, 3% employer match after one year of service  
- Paid Time Off Program includes accrual-based PTO, Health Time Off (HTO), and nine (9) paid Holidays 
\nClinical Health Network for Transformation (CHN)  is an equal employment opportunity employer. We comply with all applicable laws prohibiting discrimination based on race, color, religion, gender and gender expression/identity, age, ethnicity, national origin, ancestry, physical or mental disability, uniformed service member/veteran status, marital status, medical condition, pregnancy, sexual orientation, citizenship status, genetic information, as well as any other category protected by federal, state, or local. We are committed to building an inclusive workplace that values racial & social justice. We strongly encourage all persons to apply, including people of color and members of the LGBTQ community.