Lending Solutions Specialist

Search for specific products, services, articles, topics, etc.cPort Credit Union is currently accepting applications for a Lending Solutions Specialist to join our Lending team. The Lending Solutions Specialist is responsible for monitoring member accounts and working with the members on solutions to bring their account current with the credit union. This position will report to the Director of Lending.
ResponsibilitiesMonitoring accounts: Identifying overdue payments, negative share accounts, analyzing data, and keeping records of debts owedContacting members: Notifying members of overdue payments, discussing debts, and setting up payment plansManaging payments: Processing payments and reversals, and managing payment schedulesDocumenting: Recording members communications and activities, and documenting debts collectedReporting: Reporting on collection operations and member account updatesNegotiating: Negotiating payment schedules and plans that comply with company policyReviewing: Reviewing and submitting accounts to third-party collections or legal department, if necessaryCommunicating: Communicating with multiple departments to maintain accurate and updated information on member accounts and paymentsLocationThis position will be located in Portland.
QualificationsProficient in Microsoft Office ProductsStrong ability to develop relationships internally and externallyAdvanced critical thinking and analytical skillsRisk-based decision making, problem solving and conflict resolution skillsExcellent oral and written business communication skillscPort Credit Union takes pride in providing our members with exceptional personalized service in a friendly, team-oriented environment. We offer competitive wages, bonus and wellness programs, and an excellent benefits package to full-time employees including health insurance, dental, vision, life insurance, 401k, paid holidays, vacation time, tuition reimbursement and career advancement opportunities.

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