Lexus Receptionist

We are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. The ideal candidate must have dealership experience and excellent knowledge of Excel.Responsibilities:Answer phones and direct consumer to the proper department and follow up in a timely mannerHandle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolutionOperate switchboard telephone systemCommunicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on holdAssist the managers with various clerical duties as neededBe friendly, professional, courteous and efficient when working with all customers and employeesFamiliarize yourself with department structures & internal procedures for assisting customers efficientlyQualifications:Experience with Microsoft Office suite is a plusAvailable to work flexible hours on weeknights & weekendsAbility to communicate customers' interests needs and requests to management and sales personnelProfessional personal appearanceClean driving recordDealership BenefitsInsurance plans available for eligible full time associatesMedical InsuranceDental InsuranceVision InsuranceLife InsuranceDisability InsuranceVoluntary Accidental InsuranceVoluntary Critical Insurance401k retirementPaid Holidays for eligible associatesPaid vacations for eligible associatesEmployee discountsSick Leave for eligible associatesDrug Free workplace