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Our Newest Opportunity:
Role Objectives:
This is a multi-dimensional role that interacts directly with clients and internal personnel to ensure benefits administration and quality control requirements are well defined and executed.
The Manager of Benefit Operations primary focus is Benefits for Resourcing Edge, a OneDigital Company, Corporate and client worksite employees.
Key Responsibilities:
* Assists in managing Resourcing Edge's Benefits program including overall benefits offerings and administrations.
* Maintains, updates and ensures integrity of HRIS data (i.e.
reporting environment, position control).
* Produces reports and analyzes data from HRIS system.
* Trains benefit specialist team on benefit enrollment information sessions for each client.
* Assists in acting as a liaison between vendors and employees.
Responds to employee inquiries and assist employees in resolving problems.
* Ensures compliance with all plans relative to required submissions, filings, plan document updates and required discrimination testing.
Provides solutions and implements approved actions plans to mitigate any emergent or potential issues in this regard.
* Assists in managing the Open Enrollment process and associated timeline to ensure an effective and efficient process in a timely fashion.
* Assists with maintaining the accuracy of benefits data in HRIS system.
* Ensures the accuracy and consistency of all Benefits materials including benefit plan documents, SPDs, Benefits Guides and all associated materials.
* Ensures that all benefits plan contracts and service agreements are obtained, reviewed, approved and accounted for at least twice annually and that they are updated during the year as changes occur and need to be applied.
* Assists in developing and managing a comprehensive Benefits / Program calendar to support compliance, ensure adherence to upcoming deadlines and ensure that all necessary operations are identified, accounted for and successfully managed.
* Creates and prepares quarterly management summaries to reflect key information regarding benefits and programs for both informational and strategic purposes.
* Ensures clients' needs are satisfied and communicated to all relevant parties.
* Guides clients to and through the Company web site, as well as designated other carrier websites.
* Participates in project planning and/or facilities efforts to ensure that assignments are accurately maintained, and client interactions are documented in accordance with CRM Process.
* Partners effectively and efficiently with vendors.
* Works effectively with internal departments to establish, satisfy and report on service levels required by REI and its client.
* Partners effectively and efficiently with vendors.
* Works effectively with internal departments to establish, satisfy and report on service levels required by REI and its client
* Other duties as assigned.
Required Experience
* Bachelor's degree preferred; 5 plus years' experience will be accepted in lieu of degree.
* 5+ years successful career experience in Human Resources, Benefits Administration and Client Services.
* Advanced time management, planning, and multi-tasking aptitudes.
Preferred Skills
* Maintains a thorough knowledge of benefit programs and related regulations.
* Superior time management skills and excellent planning skills to manage priorities, complete several projects, and deliver within short time frames.
* Ability to be flexible and to adapt quickly to ever changing business needs.
* Communicates effectively with internal and external personnel.
* Maintains confidentiality of personnel records and HR information.
* Client-focused - Strives to exceed client expectations.
* Strong relationships building/networking skills and results oriented.
* Good organizational skills and resourcefulness.
Supervisor Responsibilities
* Manages benefits specialist team to meet goals/objectives.
* Provides support/guidance to the benefits team members to set goals, assess performance, and address development needs.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This job operates in an indoor office environment.
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands and may change at any time with or without notice.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location.
In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance.
We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs.
You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit: www.onedigital.com/careers
Thank you for your interest in joining the OneDigital team!