In this position…
As the Marketing Technology and Governance Lead you will serve as a product owner and support continuous improvement efforts for the MarTech stack to enhance efficiencies and support business strategies. You will oversee business cases and lead technology projects in partnership with our agency for the Martech stack and internal partners. You will be viewed as the super-user for Salesforce, Adobe, MS Dynamics, Google Cloud Platform, etc.
Our Marketing, Sales & Service organization advances Ford's reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales, and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears, and voice of Ford.
What you'll do…
Lead continuous improvement efforts across teams to enhance efficiencies and support business strategies via the Martech platform
Prioritize internal IT and vendor work for CRM tools with a focus on achieving business goals and KPIs
Influence creative and digital marketing development and design through deep knowledge of systems and practice standards
Oversee weekly ticket grooming and backlog prioritization sessions to support marketing strategy and program initiatives
Ensure development of reusable layouts/templates for email systems along with developing the UI
Ensure best practices are followed in development and use of Salesforce creative and digital marketing development and design through deep knowledge of systems and practice standards
Oversee weekly ticket grooming and backlog prioritization to support marketing strategy and program initiatives
Design, build, and scale a process to support increased volume-managing the performance and optimization of the marketing department effectiveness by employing a consultative, data-driven approach informed by past experience and best practices
Support the marketing team's planning, budget management, project management, platform/tools management, and interdepartmental communication processes
Scale a centralized enablement resource for marketing, sales, and channel partners. Interpret internal and external business challenges and recommend best practices to improve campaigns
You'll have…
Bachelor's in marketing, Digital Technology, or related field
Minimum of 8 years of Salesforce Marketing Cloud and/or similar Martech such as Epsilon, Adobe, etc. experience in high growth companies and extensive experience in marketing technology implementation across highly matrix organizations.
Expert in advanced lead management, including lead life cycle, capturing enrichment, quality, privacy, marketability matching, scoring, routing, and conversion
Even better, you may have…
Partner with stakeholders from various team's such as sales, operations, legal, product, and engineering
Advocate and get necessary buy-in for new technologies and scalable processes/programs.
Excellence communication and interpersonal skills with the ability to engage with Senior Leadership and key stakeholders.
Ability to work in a matrixed environment and build trusted relationships across a diverse group of stakeholders.
Executive presence with the ability to present ideas, make recommendations, and provide rationale, and advise leaders and their teams on communication and capabilities.
Salesforce Marketing Cloud Certification Preferred
Salesforce Marketing Cloud Consultant Preferred
Prior experience with Adobe, Epsilon Experience, Microsoft Dynamics, and other Martech systems
PMP Certified
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:
Immediate medical, dental, and prescription drug coverage
Flexible family care, parental leave, new parent ramp-up programs, subsidized backup childcare, and more
Vehicle discount program for employees and family members, and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year's Day
Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
New Hire Benefits
This position is a salary grade LL5.
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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