NuSpine Membership Coordinator (MC) is the patient's liaison from the day they inquire about our services through their career as a patient. The chief objective of a NuSpine Membership Coordinator is to; Generate leads, close leads, maintain patient memberships, and nurture the clinic/patient relationship on a personal level. They accomplish these things by executing the following:
Generates leads through;
Social Media ManagementEstablishing relationships with other businesses and influencersEstablishing relationships with large company wellness coordinatorsCommunity events such as health fairs, lunch and learns, pop ups,etc.Conducts all points of contact with generated leads via phone, text, and email. Keeps leads organized and tracks all points of contacts per the Patient Contact WorkflowsBooks leads for Initial Exam Appointment Sends appointment reminders 24 hours prior to appointment Knowledgeable about NuSpine, Chiropractic, and able to answer all FAQ's Ability to sell the competitive advantages of NuSpineMust know the pricing options and plans Displays great customer serviceLeverage Social Media Accounts in tandem with Franchise office to generate and contact leadsAnswer CC phones to schedule new patient visits Job Qualifications
Excellent customer service skills Previous sales experience, with strong sales skills Social verbal and written communication skills required OrganizationFunctional computer skills required- MS office basic programs Healthy minded people strongly preferred who believe in Chiropractic This position is with a franchisee of NuSpine Chiropractic. Franchisees are solely responsible for the independent management and operation of their business, including the traditional right of general control an 'employer' or 'principal' has over factors such as hiring, direction, supervision, discipline, discharge, and relevant day-to-day aspects of the workplace behavior of their employees. As part of that responsibility, franchisees are required to comply with all labor and employment laws, and are solely responsible for labor and employment matters and decisions related to their employees.