Company Description We are solution-focused to meet the varied needs of the commercial construction industry, KENDELL offers a host of tailored services and high-quality products providing both function and aesthetics. As a partner to industry-leading manufacturers, we can provide complete opening solutions across our core market segments.
At KENDELL we scale our teams to meet project challenges and deliver specialized knowledge to any location wherever it may be needed. Our approach provides global expertise with a local perspective, bringing together the correct resources to deliver innovative application-based solutions that do more for customers and their communities.
Job Description
**THIS IS A REMOTE POSITION**
The Project Manager is also expected to fully manage all aspects of each assigned project including phasing, coordinating product for order and supply, proposing/writing/submitting/obtaining change orders, minimizing credits/returns/internals, handling project issues, communicating with contractors/trades, and delivering projects within the organization's financial expectations.
Knowledge of project and requirements: job file, contract, budget, FSC/LEED/BAA, and any other project-related information provided from Estimating, Scheduling, specifications, etc.
Determine project timeline and required dates for material; map out a plan to achieve the project's schedule
Complete field verification and attend job site/project/trade coordination meetings when needed
Review returned shop drawings and submittals; coordinate required changes with Scheduling until approved by the contractor
Provide ship-to information and required dates to Purchasing and Shipping/Receiving departments
Manage phasing of material as required per approved schedules
Problem-solve with contractors or colleagues on project issues, changes, etc. and provide ongoing product and application knowledge and support
Prepare and submit project change order proposals to the contractor, including project detail, lead time, and pricing
Handle product warranty issues and back charges, following organization policy and procedure
Align work schedule to be available for regional teams for assigned projects
Travel domestically to project sites as needed to build, and maintain positive customer relationships
Qualifications
Minimum six years Door, Frame, & Hardware industry experience
Strong knowledge of applicable products and methodologies for product application in the Door, Frame & Hardware industry including material types, hardware specifications, installation methods, etc.
Ability to work independently with only 15% involvement of a mentor to guide assigned tasks and help determine next steps
Excellent oral/written communication skills
Knowledge of a variety of computer software applications in word processing, spreadsheets, and database software including, but not limited to Pro-Tech, a full suite of Microsoft products, and a general understanding of product lifecycle management.
High level of interpersonal skills and customer relations skills to handle a variety of situations. Position continually requires demonstrated professionalism, adaptability, flexibility, and dependability
Strong organizational, communication, and time management skills
Knowledge of principles and processes for providing customer service and handling complaints, settling disputes, negotiating terms/pricing, and resolving various issues
Critical thinking and problem-solving skills to identify and evaluate complex problems, review related information and develop solutions, conclusions or approaches to problems, determine the best approach or option and implement solutions
General knowledge of mathematic applications including arithmetic, algebra, geometry, fractions, and ratios
Ability to work independently and as part of a team while maintaining a high level of accuracy and attention to detail
Position requires a valid driver's license and being insurable to drive
Additional Information
Benefits: Medical and Dental Insurance, Vision, Life, and Disability Insurance, as well as Voluntary Benefits, HSA, FSA, and Employee contribution to 401k. *Employer match, up to 4%. PTO and paid Holidays.
Hours: Standard business hours are 8am-5pm
This job description describes the general nature and level of work performed by employees assigned to this position and may be modified based on position location and facility need. It does not state or imply that these are the only duties and responsibilities assigned to the job. Employees may be required to perform other job-related duties as directed by management. All job requirements are subject to change over time, at the discretion of management, and to possible modification to reasonably accommodate individuals with a disability. If offered as a part-time position, wages will be non-exempt, paid at an hourly rate.
All your information will be kept confidential according to EEO guidelines.