Office Assistant - Public Works

Position Details
YOU MUST SUBMIT A COMPLETED APPLICATION BY 11:59PM ON THURSDAY, OCTOBER 31, 2024 TO BE CONSIDERED FOR THIS POSITION.
NOTE:This position is eligible for a flexible work schedule upon approval by the Director as follows: a 9-80 flexible work schedule with an extra day off every other week or Monday through Friday.
The City of Auburn's Public Works Department is seeking aOffice Assistant for our engineering division.This is a great entry level position to the Public Works Department.
The position includes providing support for a variety of internal and external customers involving all aspects of the City's public works responsibilities including our transportation system, water, sewer and storm drainage systems, and the City's Municipal Airport.
This position performs semi-routine, clerical work with an emphasis on customer service, word processing, spreadsheets, data input, filing, and recordkeeping.
Multitasking is constant daily.
A successful candidate willbe...
* Well organized
* Able to multi-task
* Willing to learn about all aspects of the department
* Provides exceptional customer service
* Communicating effectively when addressing concerns from the public
The Public Works Department is a very team oriented department and due to the diverse responsibilities we have, there is never a dull moment.
The team is friendly and provides support for each other to insure that our customers receive good quality customer service.
Primary Duties
In this job you will...
* Serves as the initial point of contact, and provides customer service, by assisting the public at the front counter and over the telephone answering inquiries, entering requests for service in the City's request management system, and/or referring them to the appropriate staff person; may provide phone and counter support as needed for other service areas of the department to include Maintenance & Operations and Airport.
* Their organizational skills, ability to schedule and organize meetings and events, ability to learn the technical aspects of the position and to learn about the department to be able to address customer concerns effectively.
* Prepares written communications in the form of correspondence, reports, forms, fliers, and manuals; enters and retrieves data; creates presentations, brochures, graphics, and/or marketing materials, as assigned.
Maintains and updates standardized forms electronically.
* Provides clerical support for all correspondence for the Division including proofing and formatting of the documents and maintains the reading file and archiving of these records.
* Receives, date stamps, and distributes mailto the appropriate Engineering employees; processes outgoing mail including, but not limited to, certified mail, mail to be delivered overnight or by courier, and UPS.
* Sets up hard files as needed in Central Files for the Department.
Files and retrieves documents from the Departments records and City archives.
Assists with archiving of departmental records from Engineering for conveyance to the City Clerk.
* Assists with the production of Engineering publications, such as the City's Engineering Design and Construction Standards.
This work includes, but is not limited to, formatting, revision tracking, uploading to the website, web document formatting, maintaining an interested parties list and distributing to interested parties upon issuance.
While these duties will be the primary focus of this job, pleaseCLICK HEREto view the full job description.
Minimum Qualifications
We are looking for candidates that have:
* Graduated from high school or equivalent
AND
* One year of related work experience required.
* Strong skills in Microsoft Word, Excel (including charts and graphs), PowerPoint, and Outlook is required.
We would love if you have...
* Skills using Microsoft Outlook, Access and Adobe Creative Suites.
* Experience in a government/municipal setting
Additional Information
Why choose the City of Auburn?
* Competitivesalary with scheduled step increases on an annual basis
* Excellentmedical, dental, and vision plans withemployee premiums paid by the City
* Employer contributions to the State Retirement Systempension plans
* 12 days ofpaid vacation per year
* Front-loadedWA Paid Sick Leave with additional sick leave accruals each pay period
* 2 paid floating holidays of your choice per year
* VEBA (tax-freehealth savings account)
* OptionalFlexible Spending benefit plan
* Deferred Compensation plan options
* EmployeeWellness Program
* Employee Assistance Program
* and more!
For more information about what benefits the City provides, please visit:
https://www.auburnwa.gov/city_hall/employment_human_resources/benefits
About the City of Auburn
The City of Auburn was incorporated in 1891, and has since bloomed into a perfect place to live, visit, explore, and play.
With over 29.8 square miles of land, two rivers, and two counties, Auburn is home to about 90,000 residents, and thousands of businesses - ranging from manufacturing to retail.
COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Team Auburn values diverse perspectives and life experiences, and welcomes applications from people who will help us consistently demonstrate the values of equity, respect, and partnership.
The department encourages people of all backgrounds to apply, including Black, Indigenous, and people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans.
Individuals interested in joining our team must be committed to racial, social, and economic equality for ALL people in our community.
The City of Auburn is an Equal Employment Opportunity (EEO) Employer.
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation.
To learn more about theInclusive Auburninitiative, please visit:
https://www.auburnwa.gov/city_hall/mayor/inclusive_auburn
READY TO APPLY?
If you are interested in pursuing this position, please follow the application instructions carefully.
If you need this announcement in an alternate language or format, or would like to request accommodation or assistance in the application or assessment process, please contact the recruiter listed on this job announcement ******.
Selection procedure:
The City of Auburn is dedicated to building an inclusive, informed city, with opportunities for all.
In alignment with that goal, the City has adopted an anonymous application process that prevents hiring managers from seeing personal identifiers, including names, addresses, and other similar information.
This eliminates the possibility of unintentional or implicit bias during the initial screening of applications.
For that reason, hiring managers will not be viewing any attachments to your application, including a cover letter or resume, during the initial screening.
Please make sure to submit a complete, detailed, and updated job application, and thoroughly answer the supplemental questions prior to the submission deadline!
You must meet the minimum qualifications to move forward in the screening process.
Communication from the City of Auburn:
We primarily communicate via email during the recruitment process.
Emails from auburnwa.gov and/or governmentjobs.com should be placed on your safe domain list to ensure you receive notifications in a timely manner.
As a precaution, you may also want to check your junk email folders.
Contact information:
If you have any questions, please contact Chardae Gillespie, HR Coordinator, by email at ******, by phone at 253-285-7910.