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Job Description: Job Summary
This position provides customer service to internal and external customers.
He/She enters data for order processing, document scanning, shipment routing, etc.
This position problem solves and maintains ongoing professional relationships with customers.
Responsibilities: Processes workforce management software exceptions.Completes and provides various reports and provides analysis as needed.Administers discretionary, vacation, and compensation day requests.Completes special projects and deployments, conducts research and analysis (e.g., daily, weekly and monthly reports), and performs process analysis and innovation.Daily Communication with multiple outside vendors/ Ground and Air Transport.Air/Ground transportation rate shopping and rate card updates.(Peak Season support if needed) Occasional warehouse support, scanning packages.Training support (UPS Application). Qualifications: High school diploma, GED, or International equivalentStrong written and verbal communication skillsMulti-tasking abilitiesWorking knowledge of Microsoft Word, Excel, Access, and OutlookWilling to work flexible hours and overtime on occasion Other Criteria: Must be currently located in the same geographic location as the job or willing to relocate yourself - RequiredLast day to apply is October /31/2024.Job Grade - 006 Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer.
UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.