OPS Caller (Telephone Surveys) Job No: 533764 Work Type: Staff Part-Time Location: Main Campus (Gainesville, FL) Categories: Social/Behavioral Science, Office/Administrative/Fiscal Support, Grant or Research Administration Department: 29240100 - MD-HOBI-DEPARTMENT Job Description Classification Title: OPS Caller Job Description: Day-to-day research support to faculty and staff conducting telephone interviews with healthcare providers for a large state health services quality evaluation project. Facilitating and coordinating the collection of data, including telephone surveys and other assessment instruments. Assists with project planning, timelines, tasks, and data entry for project assignments. This includes monitoring multiple deliverables for projects; monitoring progress of assigned tasks and ensuring that any issues are discussed, and action points are created. Assists in the coordination of data analysis, including monitoring survey progress and drafting regular survey progress reports; dataset/database management, quality assurance for data collection and accuracy of survey results. Searching scientific literature using relevant databases and other sources; maintaining bibliographical citation data; preparing written summaries of literature. Expected Salary: $15-$18/hour Minimum Requirements: High school diploma or Associate degree; General computer skills including competence with Microsoft Word and Excel; Ability to quickly and accurately enter structured data into a database form; Ability to communicate clearly in person and on the phone; Experience conducting telephone surveys or telephone-based customer service experience; Ability to work as part of a team. Preferred Qualifications: Experience with computer assisted telephone interviews and customer service experience preferred. Ability to write concise, accurate, and understandable summary notes also a plus. Special Instructions to Applicants: In order to be considered, you must upload your cover letter and resume. Application must be submitted by 11:55 p.m. (ET) of the posting end date. This is a time limited position. The University of Florida is committed to non-discrimination with respect to race, creed, color, religion, age, disability, sex, sexual orientation, gender identity and expression, marital status, national origin, political opinions or affiliations, genetic information and veteran status in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Health Assessment Required: No Applications Close: 15 Nov 2024 To apply, visit https://explore.jobs.ufl.edu/en-us/job/533764/ops-caller-telephone-surveys The University is committed to non-discrimination with respect to race, creed, color, religion, age, disability, sex, sexual orientation, gender identity and expression, marital status, national origin, political opinions or affiliations, genetic information and veteran status in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-95949ccb889d4746bed06357c1f64bef