Part-Time Center Associate

Job summary
Deliver world-class customer service to retail customersReceive and process packages for courier shipmentProvide accurate information on products and services
Job seniority: entry level
Responsibilities
• Deliver outstanding customer service to walk-in customers and telephone inquiries• Practice good listening skills with customers, UPS Store team members, and leadership• Take ownership of customer's shipping needs and offer viable solutions• Learn all product and service offerings, alternative solutions, and industry trends• Operate all equipment, software, and devices in an expert fashion and teach others• Maintain a clean, organized, and safe working environment• Perform other duties as assigned
Requirements
• High school diploma or GED• Strong computer skills, including Microsoft Office and Adobe Suites• Outstanding phone skills• Strong verbal and written communication skills• Prompt, reliable, and responsible• Able to lift 40+ pounds• Willing and able to work 25 to 30 hours per week for a 6-day work week
Key Skills Needed
• Previous retail sales experience• Strong computer and internet skills• Friendly and genuinely helpful demeanor• Professional appearance• Fast learner