Product Designer

TXI is looking for a Product Designer who grounds innovation in humanity. Building the right thing is often harder than building it right. More than 80% of digital innovations fail because they are not solving the real user need. We take a pragmatic approach to innovation by deploying integrated teams to uncover insights from users and turn them into compelling digital solutions. As a boutique strategy and product innovation firm, our capabilities include product discovery, delivery, and adoption. As a Product Designer, you have the opportunity to help create experience-led data products from concept to execution. What We're Looking For We're looking for a Product Designer to bring creative thinking to solving client challenges and user needs. As a product designer you will be capable of taking our clients' ideas from discovery through to design and delivery. You love partnering with clients to create a beautiful, functional product experience that solves a true need for those using it. You sweat the details and demonstrate a proven ability to translate user needs into useful and accessible designs. You're flexible and earnest in your approach and understand the path to creating exceptional products is shaped with research, strategy, and technology. This is your chance to work with amazing people, grow your skills, and solve user problems.
\n As a designer, we expect you to:Produce exceptional UI and product designs that are intentional, expressive, and accessible to all.Apply design thinking within Agile development, with a strong grasp of interaction design, wireframing, and prototyping.Understand and apply visual design principles, including design systems, branding, typography, and color theory.Participate in design research and usability testing using methods like observational research, conversational inquiry, and user testing.Create tangible outputs quickly to facilitate feedback and iteration.Be proficient in industry tools, particularly Figma, and handle design tasks independently.Embrace new ideas, learn continuously, and remain open to feedback.Take ownership of less complex projects and begin assuming leadership responsibilities within cross-discipline teams.Collaborate effectively with cross-functional teams, including developers, designers, and product strategists. As a consultant, we expect you to:Partner with clients by understanding their business, building relationships, and guiding design decisions to drive their success.Comprehensively understand business objectives and the influence of design on return on investment (ROI), resulting in aligning design solutions with the overarching business strategy.Articulate and present your work and thought process to clients.Proficient in market research and analysis of user behavior, with the ability to interpret data and translate insights into effective design decisions.Embrace new responsibilities, prioritize daily efforts, and communicate effectively with teammates and clients.Possesses experience in Agile methodologies, with a strong understanding of sprint planning and iterative development processes.Adapt to the rapid, adaptive nature of the work and be comfortable with ambiguity.Discuss TXI externally, including our capabilities, go-to-market strategy, and core business metrics
\nDon't hesitate if you don't have 100% of the specifics listed. We have a preference for folks with previous digital consulting experience, but if you're a strong digital product designer in Chicago with experience participating in research and discovery, we want to hear from you. TXI encourages everyone interested in a role to apply. Design at TXI Design matters to us. Design manifests possibility and gives us a glimpse of our future. It provides us with a sense of purpose and guides our intent. Design is never about just an idea. It requires an understanding of its audience. Design is strategic. It generates value by driving deliverables, outcomes and recommendations. Design is bigger than a single skill set or discipline. We design for resonance: to create change, and to make meaning. We aim to design product and service experiences that we are proud of—in a consistent and repeatable way. While there's much more behind these five design principles, we believe they hold us accountable to each other, our clients, their users, and our work: 1. Humanity 2. Curiosity 3. Clarity 4. Ingenuity 5. Quality  Who We Are We're a curious and humble group of people who are intentional about personal growth and supporting each other's careers. We're always looking for new skills, frameworks, and approaches to deliver the most meaningful digital product experiences. And we're constantly pushing ourselves to experiment, explore, and challenge assumptions. We bring that same passion for learning and growth to our clients, by digging into their organizations, reframing their problem statements, and spending time with their users. This ensures that we're pushing our clients forward while developing and delivering valuable products that matter. Learn more about TXI (video) Some reasons why you might like working with us We have been recognized for both our internal employee experience and for delivering a trusted customer experience. At TXI, we are intentional about the way we work and how we support both our team and our clients.  1. We focus on Product Innovation by helping to envision initial new product concepts for our clients. We are core contributors to shaping the work that we do and the problems we're working to solve. In addition to that ideation stage, we get to help them bring these new concepts to market. We help both to build the right thing (design thinking and product discovery) and build the thing right (agile mindset and iterative approach). 2. We care about DEIB (diversity, equity, inclusion, and belonging). To deliver the best solutions, we need as many bright and diverse minds in the room as possible, and we need to be able to learn from them once they're there. That's why we're working to create an environment that's inclusive for everyone. Learn more about our DEIB learnings, roadmap, and history: https://txidigital.com/deib 3. We work in a variety of industries and encourage our team members to explore new domains, solve different kinds of problems, and adopt new technologies. There is no getting bored in our portfolio. You'll work across life science, healthcare, EdTech, manufacturing, and nonprofits–just to name a few–and build web, mobile, and IoT solutions.  4. We work in integrated teams (and occasionally we will work as staff augmentation if there's a good rationale for it). At TXI, we seek to bring all of the good ideas to the table so you learn from the talented teammates you regularly pair with. Product, design, and engineering regularly collaborate. 5. We are intentional about supporting each individual's growth. "Challenge and support each other" is a core value of the company and we take that mission seriously. That's why every employee has a personal learning & development budget and a bi-weekly conversation with their manager about their progress–as well as why we created career grids to equitably promote each person's path at TXI.  6. We believe that wellness and a sustainable pace deliver the best outcomes. We commit to being dedicated partners to our clients for a sustainable 35 hours per week. We don't require regular travel or client on-site time, though there will be occasional in-person client meetings to move work forward. Our team members enjoy flexible schedules with a remote-first working environment and discretionary time off because we respect that everyone has a life outside of work.  7. We value transparency and open discussion. You will have a front-line view of the company's performance, risks and issues, finances, and budgets. With unique tools and facilitation techniques, we also regularly connect with each other and discuss topics as a company to guide our path forward.  8. We build products that matter. We advance the causes and goals of our partners and consistently deliver outcomes for them. See some examples below. What We Make For over two decades, we've partnered with clients across industries to research, design, and develop award-winning custom web and mobile applications that make a meaningful impact. These impacts include:  Transforming a data logger company to a global leader in tech-based environmental monitoring, driving the US industrial sector into Industry 4.0. Empowering healthcare providers with powerful digital products to enhance the quality of patient care, streamline administrative tasks, and improve overall healthcare outcomes Driving accountability and motivation for patients recovering from spinal surgery through integrated mobile app and wearable device on the patient's lower back Improving prediction of patient enrollment in global clinical trials for life-saving drugs through the integration of advanced analytics and digital innovation   Designing a digital experience to support LGBTQ+ 14-17-year-old youths who are facing societal and personal challenges prior to coming out, driven by evidence-based treatment and therapy plans But the work is just part of what makes TXI a rewarding place to be. We support one another's interests—whether volunteering, organizing meetups, speaking at industry events, or learning new techniques and technologies. If there's something you're passionate about, we want you to pursue it so you can teach it to the rest of us. Our company Brunch & Learns, Sticky Note Game, and regular practice meetings are just some of the ways we create space for sharing, learning, and professional development. What We Offer We believe in equitable pay. The salary range for this role is $87,500 - $120,000. In addition to base compensation, we offer a bi-annual bonus based on company performance as well as the following benefits, which are intended to take care of you (and the people you care about):  - Generous paid time off - Quality health insurance and medical travel benefit - Paid parental leave policy (equal for all TXI parents) - 401k plan, including employer matching - The option to work fully remotely with minimal client or onsite client work - Company retreats and Quarterly days, both of which are a chance to connect with each other in person and outside of the office - Benefits for continuing education, donation matching, home office improvements, and renewable energy switching - Employee Stock Ownership Program: TXI is 100% employee owned through an ESOP, which grants shares of company stock to all employees as a retirement benefit Location While we do have a remote-first environment at TXI (with distributed team members in the US, Canada, and Europe who work from home), we have a strong preference for candidates who are located in or close to Chicago, IL (where most of our employees are based) as we encourage in-person collaboration and social connection. We communicate and collaborate effectively in a remote environment using tools like Miro, Notion, Slack, and Zoom. We also prioritize virtual bonding and emphasize inclusivity, autonomy, and trust while cultivating a safe and welcoming environment that is conducive to supporting a positive employee experience. While we encourage asynchronous communication, we often work in pairs or in collaboration sessions. Therefore, it is important to have some core hours of overlap with our clients and your fellow team members. Please also note that our consultants may have to travel on occasion to meet with clients. Regardless of where you are living and working, all TXIers have multiple opportunities throughout the year to meet and hang out in person to continue building those connections. We take equality seriously. TXI is proud to be an equal opportunity workplace and is committed to equal opportunity employment without regard to race, religion, color, gender (including gender identity, change of sex, and transgender status), sexual orientation, age, disability, ancestry, national origin, military or veteran status, marital status, genetic information or any other characteristic protected by applicable law.