PE-backed start-up, DoseSpot is a dynamic and innovative leader in the electronic prescribing software market, and its subsidiary, pVerify, is an industry leading insurance verification solution. We are on a hyper-growth curve at the intersection of the software and healthcare industries. We need great team members to capitalize on these opportunities and improve the healthcare experience for patients and doctors alike. DoseSpot and pVerify have an exciting opportunity to join a fun and growing team, benefit from strong market tailwinds, and be part of an exciting opportunity to ensure mission-critical prescriptions and verifications are delivered on time and without error.
About the Role: As a Product Manager at DoseSpot, you will play a crucial role in driving the development and success of our core routing systems for e-prescribing and medical eligibility. Your focus will be on enhancing the secure and efficient transmission of electronic prescriptions and eligibility verifications between healthcare providers, pharmacies, and insurance payers. By leveraging data, analytics, and AI/machine learning, you will optimize routing protocols to improve reliability, speed, and compliance with industry standards.
You will work closely with engineering, design, marketing, and customer support teams to create and implement strategies that meet market demands and enhance user experience. You will have a role in understanding customer needs within the healthcare ecosystem, defining the product vision for core routing services, and delivering high-quality solutions that align with DoseSpot's mission and business goals.
Your Responsibilities: Product Strategy and Vision: Define and articulate product vision, strategy, and roadmap based on market research, customer feedback, and business goals
Identify opportunities for product enhancements and new product development
Align product initiatives with company objectives and market trends
Product Development: Lead cross-functional teams to develop and launch new products and features
Prioritize product backlog and ensure timely delivery of high-quality releases
Work closely with engineering and design teams to create intuitive, user-friendly products
Market and Customer Insight: Conduct market research and competitive analysis to identify customer needs and market opportunities
Engage with customers to gather feedback, understand pain points, and validate product concepts
Translate customer insights into actionable product requirements and features
Stakeholder Management: Collaborate with internal stakeholders, including sales, marketing, and customer support, to ensure successful product launches and adoption
Communicate product vision, roadmap, and progress to senior leadership and other stakeholders
Manage relationships with external partners and vendors as needed
Performance Monitoring and Improvement: Define key performance indicators (KPIs) and track product performance against goals
Analyze product usage data and customer feedback to identify areas for improvement
Implement continuous improvement processes to enhance product quality and user satisfaction
Qualifications: Experience: Minimum of 5 years of product management experience, successfully launching and managing products from conception to delivery
Preferred experience in the healthcare or tech industry with expertise in core routing systems for e-prescribing and medical eligibility
If you have healthcare experience, we expect you to have an understanding of healthcare workflows, compliance, and secure data transmission regulations. Additionally, having familiarity with NCPDP SCRIPT and ANSI X12 standards is essential. Lastly, experience with EDI transactions, eligibility verification, claims management, and prior authorizations would be a plus.
Competencies: Mastery of navigating enterprise products/solutions through the full product lifecycle, with a track record of rapidly shipping impactful products
Strong technical knowledge of APIs, with experience in designing, integrating, or managing API-driven products
Proven track record of collaboration across all functions in an enterprise SaaS healthcare technology business
Ability to span altitudes from vision/evangelism to "getting into the weeds" with high attention to detail and strong organizational skills
Excellent written and verbal communication skills; strong, professional presence in working with customers/partners (including C-Suite executives)
Excellent analytical, problem-solving, and decision-making skills
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously
Benefits & Perks: ??Remote work environment with a flexible work schedule to encourage work-life balance
??Annual company offsite
??Generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave
??100% paid premiums for health insurance for you and your family, plus a company funded FSA & HRA
??401(k) company match plus an annual discretionary contribution
??One-time workspace reimbursement to help you optimize your remote workspace
DoseSpot is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.