Product Manager Lead- Partnerships & Experiences

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.
We are all united in delivering the best experience for our customers.
We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.
As a Product Manager Lead within PNC's Retail Lending organization, you will be based in Pittsburgh PA, Cleveland OH, Chicago IL, Atlanta GA, Wilmington DE, Charlotte NC, Tysons Corner VA, East Brunswick, NJ or New York, NY.
The position is primarily based in a PNC location.
Responsibilities require time in the office or in the field on a regular basis.
Some responsibilities may be performed remotely, at the manager's discretion.


PNC is seeking to transform its credit card business into a differentiated national issuer.
With the backing of a top 5 bank and significant investments in product development and technology, PNC seeks talent that is passionate about driving change, exceeding customer expectations, and delivering great products to bring this transformation to life.


The Product Manager Lead - Partnerships & Experiences role will create and execute a partnerships strategy to enhance the value propositions of PNC's proprietary product line.
Since this is a new function, this individual will be responsible for originating this business model which will include sourcing partners, designing mutual value exchange arrangements, and executing partnership activations.
Partnership activations may include shopping discounts, VIP access, and private events/experiences.


Job Description Responsible for end-to-end business and financial results for multi-faceted, complex products through the selection, design, development and promotion of new and existing products utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience.
Uses knowledge of emerging technologies to deliver products to customers through all applicable channels.
Prioritizes and makes decisions regarding recommendations.
Champions business cases, business plan and roll-out of specific products, product groups or experiences.
Monitors the marketplace to assess product, technology, and markets trends to identify a market need or opportunity.
Recommend innovative new products, new experiences or enhancements to existing products and develops and designs the features of a designated new or existing products Manages the end-to-end development, production, roll-out, pricing or promotion of specific products, product groups or experiences and resolves complex operational and process problems that arise .
Partners with key stakeholders including sales, marketing, digital channel delivery, and other internal service partners.
Participates and/or leads activities with external stakeholders and clients to ensure all product offerings meet their strategic goals.
Develops product-specific marketing initiatives.
Supports risk management, compliance and audit needs as part of the first line of defense.
Drives business, financial and customer experience results of new and existing products and recommends modifications in product features and/or marketing to improve results.
Coordinates across groups and leads key contributors.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.


Competencies
Business Acumen, Collaborating, Competitive Environment, Decision Making and Critical Thinking, Design Thinking, Effective Communications, Emerging Technologies, Innovation, Knowledge Of Product Line, Problem Solving, Producing Results, Solutions Development

Work Experience
Roles at this level typically require a university / college degree.
Higher level education such as a Masters degree, PhD, or certifications is desirable.
Industry relevant experience is typically 8+ years.
Specific certifications are often required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.


Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Pay Transparency

Base Salary: $80,000.00 - $194,350.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education.
This role is incentive eligible with the payment based upon company, business and/or individual performance.


Application Window

Generally, this opening is expected to be posted for two business days from 09/25/2024, although it may be longer with business discretion.


Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.


In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.


To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.


*For more information, please click on the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationR[redacted].
Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email.
Emails not related to accommodation requests will not receive responses.
Applicants may also call [redacted] and say "Workday" for accommodation assistance.
All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace.
We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.


Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.


California Residents

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