Our client, a leading technology company, is seeking a Program Manager to join their team.
As a Program Manager, you will be part of the Consumer Marketing team supporting various platforms and products for the consumer growth engine.
The ideal candidate will have excellent communication skills, attention to detail, and experience working across Advertising Platforms.
Program Manager
18 month contract 100% Remote, but must work standard PST hours $50-$52/hour + weekly pay, medical/dental/vision benefits & 15 days of PTO What's the Job? Drive support tickets to resolution.
In this role you will help to assess, summarize and submit new support tickets for marketers to our engineering partners.
You will partner with technical experts and drive issues to a resolution.
This is likely to include trouble shooting and leveling up common themes seen in ticketed requests.
You will be responsible for regular communication on the status of the tickets, socializing insights and learnings from the solutions to reduce future escalations in addition to running a weekly meeting on the topic.
You will aid our team in documenting Platform expansion needs through Business Requirements Documentation.
This may include desk research, building expertise in some of our internal tooling systems and articulating technical requirements.
Aid in the development and execution of training modules for marketing teams.
As new features and functionality become available in our Martech stack, help in developing the trainings and documentation for that feature to educate and train marketers that will use it daily.
Maintain and track the team's progress and their annual objectives and goals.
This will include gathering data and developing a ppt slide to show progress on monthly and quarterly cadences.
What's Needed? 3-5 years of overall experience in the field Experience with advertising platforms (Microsoft Advertising, Google Ads, Facebook Ads, etc.)
Experience with cross-functional teams Experience with technical/business content writing What's in it for me? The opportunity to help build and establish new marketing tech for consumer marketing team The ability to flex and help shape new tools, informing how the tool is developed and used
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity.
We look forward to speaking with you!
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win.
We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.
Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells -creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years.
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