Project Manager, Community Affairs in Health Position Summary The Project Manager is responsible for supporting the day-to-day operations for the NU Nurse Managed Clinic, managing all clinic site locations where care is provided, including Los Angeles and San Diego. This includes overseeing the ongoing implementation and use of the Electronic Health Record System Practice Fusion, monitoring remote telemetric findings of patient biometric data, ensuring efficient and effective clinic flow, providing support and backup for advanced practice nurses, and collaborating with the NU JFK School of Psychology and Social Services in managing MSW students. The Project Manager participates in the online training of faculty and students in simulated settings designed to support person-centered care. This full-time, grant-funded position reports to the Senior Director, Community Affairs in Health and works closely with the collaborating physician(s), faculty coordinator, project evaluator, and nurse faculty overseeing student clinical practice. The Project Manager co-authors research publications and reports related to clinic outcomes; collects data for the federal Uniform Data System; and interfaces directly with community leaders, social service agencies, and community-based organizations to launch additional community site locations.
Essential Functions: Manage and support daily clinic operations. Respond to day-to-day clinic operations needs, including addressing patient concerns and questions, supporting troubleshooting and clinic flow solutions, and developing systems and processes that minimize disruptions to patient care. Lead efforts to ensure efficient and effective clinic flow, including clinic hours and patient appointments. Manage the development, implementation, and enforcement of policies, procedures, operational systems, and other processes within the clinic. Ensure clinical operations meet standards for cultural competency. Manage the clinic schedule in collaboration with advanced practice nurses. Create and maintain provider schedules in Practice Fusion. Stay informed on clinic best practices and current health information trends. Work closely with the project evaluator in the maintenance of quarterly data collection processes for annual reports. Support billing processes to ensure clinic staff meet insurance credentialing requirements. Ensure that all clinical performance evaluation tools are up to date and evaluations occur annually. Implement effective processes and practices that support patient revenue budget goals and overall clinic functioning. Communicate effectively with staff, providers, and clients. Participate in community outreach and health fair events. Other duties as assigned. Maintain current knowledge of professional licensing and scope of practice requirements. Supervisory Responsibilities: Supervisory and managerial responsibilities include all clinically based staff. Responsible for approving timecards and leave for clinically based staff. Ensure sufficient staff to provide quality services and comply with professional standards. Requirements: Education & Experience: Doctoral degree in healthcare or related field preferred. Master of Science Degree in Nursing required. Minimum of 5 years' experience in a healthcare management and leadership role required. Current and unencumbered Advanced Practice Registered Nurse (APRN) Certification and Licensure as a Registered Nurse required. Current and unencumbered California Furnishing number, NPI, and current DEA registration number required. Maintain current national and state board certification as a nurse practitioner from an approved organization required. Show evidence of performing in a nurse faculty position preferred. Competencies/Technical/Functional Skills: Ability to participate as an active team member and work toward a common goal. Accepts personal accountability and proactively seeks resolution for personal limitations. Proficiency in Microsoft Word, Excel, PowerPoint, Publisher, Outlook, SharePoint, Adobe, and Peoplesoft. Knowledge of office policies and procedures, and strong organizational skills. Strong interpersonal, written, and oral communication skills. Ability to work effectively in a fast-paced environment with frequently changing priorities. Strong analytical skills and attention to detail and accuracy. Demonstrated interpersonal skills to work cooperatively with diverse individuals. Works well independently and as a team player while maintaining confidentiality. Travel: Travel up to 75% to ensure clinical practice consistency across all clinic locations.
Compensation Range: Annual Salary: $145,000.00 - $145,000.00
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